O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of

13.18The list of Additional Parts that can be ordered from time to time is available from Telstra or a Telstra dealer. When Additional Parts are ordered, the amount of the monthly repayments will be calculated by reference to the total cost of all the Additional Parts in that order.

13.19If we offer you a 36-month repayment contract for any Navman Wireless Hardware, property in and title to those devices (and accessories, if applicable) passes from us to you on delivery of the Navman Wireless Hardware to you.

13.20If you fail to pay the monthly instalments, we may suspend or cancel your Navman Wireless Solution in accordance with the General Terms of Our Customer Terms.

Cancelling, Changing or Terminating the Navman Wireless Solutions

13.21You may change from a Harware Repayment Option to a Casual Option at any time during the 36 month term. ETCs will apply for the Navman Wireless Hardware in accordance with clauses 13.23, 13.24, and 13.25 below.

13.22You may cancel your Navman Wireless Application licence at any time by notifying us in writing. Your cancellation request will be actioned by Navman Wireless within 30 calendar days from the date of your written notification. If you cancel a Navman Wireless Application licence, you will be unable to use the Navman Wireless Solution. ETCs may apply in accordance with clause 13.276 below.

13.23We may cancel your Navman Wireless Application licence immediately if you become insolvent or you fail to maintain your Navman Wireless Hardware devices. ETCs may apply.

13.24We may cancel your Navman Wireless Application licence if you breach any of these terms and conditions and you fail to remedy that breach within 14 days of receiving a written notice from us (or our nominated third party). ETCs may apply.

Termination

13.25We may terminate your access to our networks if you use them to adversely impact the operation and/or other customers’ enjoyment of our network or if you breach a material term of these terms, in accordance with the General Terms of Our Customer Terms. We will tell you before this happens.

13.26If you cancel your eligible Telstra M2M data plan connected to any of your Navman Wireless Solutions and you continue to use your Navman Wireless Hardware and Navman Wireless Applications, you will be charged on a “Pay As You Go” basis for any data services used. The terms and conditions on which this will be provided are set out under Part G – Data Services of Our Customer Terms.

13.27Where you acquire Navman Wireless Harware on a 36 month contract, and that contract is cancelled or terminated before expiry of the 36 month contract term for any reason other than Telstra’s breach, Telstra may charge you an ETC calculated as follows:

ETC payable

=

ETC Base x number of months remaining in your contract term 36

Note: ETC Base is the minimum cost on a 36-month repayment option for (as set out in the tables in this clause)

Hardware	MINIMUM COST (ON A 36-MONTH REPAYMENT OPTION)
Qube or Qtanium	$1,980.00
Qube or Qtanium and MDT	$2,811.60
Qube or Qtanium and MNAV	$3,524.40
Qube or Qtanium and Satellite	$3,564.00
Qube or Qtanium, Satellite and MDT	$4,395.60
Qube or Qtanium, Satellite and MNAV	$5,108.40
MNAV	$1,544.40
Qtanium 100	$792.00
Lone Worker Pendant	$544.50
Data capture unit	$544.50

13.28You agree that the ETCs are a genuine pre-estimate of the loss we are likely to suffer.

Additional terms

Helpdesk

13.29We will operate a helpdesk that you may contact by email or telephone for reasonable support in relation to your use of the Navman Wireless Solution.

13.30If we cannot resolve the queries you raised under clause 13.29 above, we will refer your queries to Navman Wireless support.

Support And Service Plans

13.31Professional services will be provided as specified by you in your application form and Navman Wireless in relation to your Navman Wireless Solution.

Installation

13.32In relation to the installation of the Navman Wireless Hardware:

(a)For the Casual Option, you must properly install and configure the hardware or engage a third party to do so. We are in no way responsible for the installation or configuration of the hardware. The cost of installation is not included in the hardware price for this option.

(b)For the Hardware Repayment Option, and subject to paragraph (c) below:

(i)if you take up a Satellite Communications Unit as part of your Navman Wireless Solution, hardware installation and configuration will not be included in the price; or

(ii)if you do not take up a Satellite Communications Unit as part of your Navman Wireless Solution, installation of the Qube or Qtanium will be included in the price of your Navman Wireless Solution. However, if you request that the installation be done at your premises and your premises are located more than 50 kilometres away from the Telstra Navman Wireless dealer that is managing the installation of your hardware, you agree that you may be charged a reasonable additional fee that is payable directly to the relevant Telstra Navman Wireless dealer,

(c)For any purchase of Navman Wireless Hardware that does not include a Qube or Qtanium device, hardware installation and configuration will not be included in the price.

(d)You agree that we may provide your contact details and all other necessary information to the installer for the purposes of arranging installation of your Navman Wireless Hardware.