O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of



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24.10A Capable Device will access data over the Telstra Next G network (in the case of a Telstra Mobile Broadband 4G device, your device will be able to access Telstra 4G network technology , when in 4G coverage areas). A Capable Device is required to access the Next G network with a minimum specification of 3G 850 MHz or 4G 700MHz, 1800 MHz or 2600MHz band.

24.11For optimum performance on our Next G network, you must use a Capable Device (and use it in accordance with any user guides issued by the manufacturer of that device). You may buy a Capable Device directly from us. The Capable Device is designed to work in a laptop PC (such as a USB modem), to connect another Wi-Fi device (such as Telstra Mobile Wi-Fi) or without a laptop PC (such as a 3G enabled tablet). We are unable to provide support for Capable Devices used in other customer equipment. You may not remove the SIM from a Capable Device and insert it into a mobile handset for the purposes of accessing data over Telstra’s Next G network (or any other Telstra mobile network) with that mobile handset. If you insert your SIM in a mobile handset, we will block your access to data from that mobile handset. If this occurs, you will need to return the SIM to your Capable Device to resume data access.

24.12You must use your Capable Device, your Telstra services and Telstra’s networks in accordance with any minimum hardware and software requirements (details of which are available at www.telstra.com). We may terminate your access to our networks if you use any of them to adversely impact the operation and/or other customers’ enjoyment of our networks or if you breach a material term of these terms, in accordance with the General Terms of Our Customer Terms. We will tell you before this happens.

24.13If you buy a Capable Device from us, your Capable Device is programmed to operate only on the Telstra Next G network. If you wish to use your Capable Device with a non Telstra SIM card we may charge a network unlocking fee of $27.50 to unlock your Capable Device.

24.14You must not use your Telstra Mobile Broadband service to connect to the Internet via another internet service provider and unless we advise you otherwise, you must not use your Telstra Mobile Broadband service in connection with any machine-to-machine applications or to establish any point to point data connections with another modem.

Note: A machine-to-machine application refers to any automated telemetry, telematics or telemetrics application or service which links two or more systems or devices with a mobile data connection.

24.15Telstra Mobile Broadband 4G devices (excluding the Telstra Mobile Wi-Fi 4G device) are not compatible with sending or receiving SMS messages, unless we advise you otherwise. The Telstra Mobile Wi-Fi 4G device can receive SMS only.

24.16You will not be able to use our 2G networks or 2G networks overseas with a Telstra Mobile Broadband 4G device, unless we advise you otherwise.

24.17When you connect a Telstra Mobile Broadband 4G device, a network data session will immediately commence. When you disconnect a Telstra Mobile Broadband 4G device, the network data session may continue to download a small amount of data (“Spurious Traffic”) and charges may apply. To ensure you are not charged for Spurious Traffic, you must physically remove the Telstra Mobile Broadband 4G device from your equipment after use.


Eligible Data Usage

24.18Eligible data usage does not include, and the monthly included hours/kilobytes cannot be used for any of the below services:

(a)traditional voice and messaging services which use circuit switched technology including Voice calls and MessageBank, Video and Video MessageBank, BlackBerry, SMS (including Premium SMS) and MMS; or

(b)any content subscription or Value Added Services including FOXTEL by Mobile; or

(c)International Roaming.

Standard charges will apply for use of these services.


International roaming

24.19Only 3G International Roaming services are currently available with a Telstra mobile broadband 4G device.

For terms relating to our International Roaming services, please see Part I of the Telstra Mobile Section of Our Customer Terms.
(To see these terms –business and government customers click here.)

25Telstra Mobile Broadband - Share Plans


For new connections on and from 16 September 2014

25.1You can access the Telstra Mobile Broadband service by taking up a Telstra Mobile Broadband Share Plan (Share Plan). Share Plans allow you to share included data allowances between eligible services on the same account.

25.2On and from 12 May 2015, Share Plans are available by invitation only.

25.3Clause 24 of these terms sets out the general terms that apply to your use of the Telstra Mobile Broadband service.


Share Plans

25.4There are two types of Share Plans:

(a)12 or 24 month Share Plans (Share Plans); and

(b)Monthly Share Casual Plans (Share Casual Plans).

25.5You may take up a Share Plan as a BYO Plan (if you acquire only a SIM) or a MRO Plan (if you acquire a Capable Device subject to a Mobile Repayment Option (MRO) as per the terms and conditions as set out in Part C – Special Promotions of the Telstra Mobile Section of Our Customer Terms).


Data Use

25.6You may use the monthly kilobytes included in your Share Plan to access data in Australia over our Next G® network (which includes access to 4G service if you are using a Telstra Mobile Broadband 4G device, when in 4G coverage areas).


Telstra Data Default Voice Plan

25.7Share Plans are only available with a default Telstra Data Default Voice Plan and the voice call and SMS rates set out in the charging tables below will apply. The terms and conditions that apply to the Telstra Data Default Voice Plan are set out in clause 26.8.


Sharing Data

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