Look Back, Look Ahead
Job interview questions fall into two constructs: what you have done and what
you will do. The first kind,
behavioral questions, ask a candidate to look back on
what he or she has accomplished, achieved, or attempted. These questions dig
into the lessons that time and experience have imparted.
Can you provide an example of when you set a goal and a timetable
and achieved them?
Give me an example of how you responded when your boss asked you
for advice or asked you to do something that you disagreed with.
What’s the hardest decision you’ve had to make at work, and how did
you go about it?
These questions help shed light on how a job
candidate has behaved under
specific circumstances. They probe for details. But more than merely revisiting
the past, they explore dilemmas and decisions that reveal ethics and values. The
ways a candidate confronted a difficult challenge or dealt with a setback
indicates how she might deal with problems in the new job.
Because past performance does not necessarily predict future results, good
interviews also include
situational questions. These
future-oriented questions
seek to reveal how a candidate would look forward and respond to a potential
decision or situation. The best questions combine the particulars of a situation
with a challenging choice.
Suppose your company had a very good year. You’ve been asked how
the additional profits should be spent. What would you
recommend?
If you were told that all departments had to cut 5 percent in spending
and you were responsible for the budget, how would you decide
where to cut?
A coworker tells you that she thinks she is not being paid fairly, that
other people at about the same level of work are making more than
she is. Now what?
There is a project the boss believes in passionately but that you think
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