Prepared by Shahlo Anvarovna Communication

New Technologies for Communication

• Informational databases
• Electronic mail systems
• Voice mail systems
• Fax machine systems
• Cellular phone systems

How Do New Technologies Affect Behavior?

• Fast, immediate access to information
• Immediate access to people in power
• Instant information exchange across distance
• Makes schedules & office hours irrelevant
• May equalize group power
• May equalize group participation

How Do New Technologies Affect Behavior?

• Communication can become more impersonal—interaction with a machine
• Interpersonal skills may diminish—less tact, less graciousness
• Non-verbal cues lacking
• Alters social context
• Easy to become overwhelmed with information
• Encourages polyphasic activity

Tips for Effective Use of New Communication Technologies

• Strive for
• message
• completeness

• Build in
• feedback
• opportunities

• Provide
• social
• interaction
• opportunities

• Don’t
• assume
• immediate
• response

• Is the
• message
• really
• necessary?

• Regularly
• disconnect
• from the
• technology

• Provide
• social
• interaction
• opportunities