Acknowledgements 3
Quality standards for diabetes care 6
Introduction to the toolkit 8
Rationale for the toolkit 8
Who is this toolkit for and how will it help you? 9
Toolkit structure 10
Underpinning frameworks 11
Integrated Performance and Incentive Framework 11
Implementation advice 12
Equality and diversity considerations applicable to all Standards 12
Specific relevance to Māori and Pacific people 12
Workforce implications 14
References 17
Basic care, self-management and education 18
Standard 1 20
Standard 2 32
Standard 3 42
Standard 4 54
Management of glycaemia and cardiovascular risk for people with diabetes 65
Standard 5 66
Standard 6 77
Standard 7 84
Standard 8 94
Management of diabetes complications 101
Standard 9 102
Standard 10 108
Standard 11 116
Standard 12 124
While in hospital 129
Standard 13 130
Standard 14 143
Standard 15 150
Special groups 160
Standard 16 161
Standard 17 172
Standard 18 183
Standard 19 207
Standard 20 215
Figure 1: Steps to success in self-management education 26
Figure 2: Approach to management of hyperglycaemia 46