CODE:_________________________
First Part: TEST_____
Choose the best word to fit the gap.
1. It’s important to understand how other cultures behave so you don’t
cause______ .
A offence B problem C
disaster D behaviour
2. In some countries it is quite ________ to use the correct title when
talking to business colleagues.
A offensive
B likely C formal D tricky
3. Having good ________may help you to make deals more easily.
A entertaining B manners C demonstrations D handshaking
4. Ian has to be very organised as his work involves meeting tight
___________.
A problems B responsibilities C challenges D deadlines
5. Lesley doesn’t like having to wait for other people to
____________work for her.
A generate B solve C resolve D tackle
6. Paul enjoys working at Small World because he finds the___________
stimulating.
A installation B environment C application D opportunity
7. If someone looks me straight in the eye without__________ I tend to
think they are honest.
A yawning B sighing C blinking D sniffing
8. Your body________ usually gives other people information about how
you really feel.
A appearance B impression C language D relationship
9. Bob and Tony are business _________and have arranged to meet at the
sales conference.
A delegates B customers C associates D officers
10 I’ve given the latest sales___________ to Mr Allen but he hasn’t had a
