changes involving negative impacts on some regions and sectors. Companies that operate on a
worldwide scale will not necessarily adhere to rules set by regional authorities, even at the EU level.
choices for certain markets, are most important in constructing supply chains, these choices determine
the geographical direction of the physical flow of goods and may lead to regional imbalances.
17
In industry and business, procurement accounts for 50 to 60% of total turnover. Through the use
of information technologies, firms can plan their production activities to better meet end-customer
orders and hence synchronise procurement. In this respect, Business to Business (B2B) and Business
to Consumer (B2C) are interrelated. Co-ordination between B2B and B2C is a key factor in the
management of flows.
However, the growth in transport demand accompanying this development may not always lead
to an efficient outcome by placing uneven pressure on infrastructure and the environment. The
increasing number of freight vehicles on urban roads has been a long-term trend. Currently, freight
traffic accounts for 15 to 20% of all vehicle movements in urban areas. E-commerce in its present
form is based on home-delivery, which may lead to less consolidated deliveries and thus more freight
traffic. This will have environmental and social impacts for society and major cost implications, as
delivery efficiency could fall sharply and therefore operational costs could rise significantly. The
implications of e-commerce at this level will depend on whether firms can consolidate their
consignments, thereby improving vehicle load factors and reducing the number of trips.
The problem posed by consolidation of transport services, especially large transport firms such as
international forwarders, requires careful monitoring by governments and, where necessary, the
creation of government-sponsored task-forces involving all the players in the sector to ensure that the
use of ICT does not foster the development of anti-competitive practices. Similarly, while competition
policy should provide a safeguard against such developments, it should not act as a constraint to the
emergence of co-operative transport arrangements between competitors.
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