The rapid development of ICT has influenced not only supply chain performance but has also
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Easier access to information for suppliers and actual users has enhanced direct trade. The easy
availability of information to all partners in the supply chain poses a threat to parties in the chain
(e.g. agents) who traditionally earn their living through their access to scarce information. Certain
intermediate roles in the supply chain may become redundant. Forwarders, wholesalers and retailers
will face more competition by Internet sales channels, since a large part of their business stemmed
from matching supply and demand.
However, the Internet has created new non-asset type businesses. A particular service has
emerged which is referred to as the “virtual logistics chain”. A virtual logistics chain is an Internet-
based communication system with a centralised database, which integrates all aspects of logistics
operations, and can be accessed by interested parties to check relevant logistics information and
communicate in real time. An area for possible further improvement of supply chains and
opportunities for intermodal transport is the separation of the marketing channel from the physical
supply chain. For instance virtual auctions which are Internet-based and do not require the physical
presence of products allow products to be exchanged directly from seller to buyer without unnecessary
detours and transport. Value-Added Network (VAN) companies which transmit information between
customers and transportation service providers serve as integrators by functioning as databanks for
checking cargo location, purchase orders and other forms of information.
An example of this in Europe is PARIS (Planning And Routing Intermodal System) which
simultaneously plans the hinterland transport of containers to and from ports for several shippers and
several transport companies, thereby increasing transport efficiency.
In the United States, a new type of third party logistics provider, called Information Clearing
House (ICH) has emerged. These service companies create Web sites which list available truck
capacities of member truck companies and enable transportation arrangements to be made between the
truck companies and subscribed consignors. This increases truckload efficiency and contributes to
environmentally friendly transport by reducing the number of less than truckload consignments. In the
near future, such services may be expanded to enable optimal transport arrangements using and/or
combining different modes via bidding.
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