Umumiy ma’lumot Adabiyotlar

Adabiyotlar:

1. 
   Albrecht, S. and Mantell, M. 1994. Ticking Bombs: Defusing Violence in the Workplace. Burr Ridge, IL: Irwin Professional Publishing.
   
2. 
   Bachman, R. 1994, July. Violence and theft in the workplace. Crime Data Brief, 1–4.
   
3. 
   Bureau of Justice Statistics. 2001. Violence and Theft in the Workplace. U.S. Department of Justice: Office of Justice Programs. Available: www.ojp.us doj.gov/bjs/pub/ascii/thefwork.txt [accessed January 21, 2000].
   
4. 
   Butterworth, R. A. 1993. Convenience Business Security Act: Robbery Deterrence and Safety Training Guidelines. Tallahassee, FL: Office of the Attorney General.
   
5. 
   Chavez, L. J. 1999. Workplace Violence Defined. Available: http://members .aol.com/endwpv/definition.html [accessed November 13, 1999]. Dunkel, T. 1994, August. Danger Zone: Your Office. Working Woman, 19, 39–71.
   
6. 
   Florida Department of Legal Affairs, Division of Victim Services. 1993. Additional Statement to the Secretary of State Rule (Chapter 2A-5). Tallahassee, FL: Legal Document Reproduction.
   
7. 
   Joyner, T. and McDade, S. 1994, March 31. Workplace violence blamed on stress. Niagara Gazette, A8.
   
8. 
   OSHA National News Release, April 28, 1998. USDL 98-179.
   
9. 
   OSHA National News Release, May 9, 2000. USDL.
   
10. 
    Rugala, E. A. 1994. Recognizing the Potential Aggressor. Address presented at the George Washington National Satellite Network Video Conference: Washington, DC.