engraver.
Use the supplied black paper and turn the laser module left or
right till all the lights are gathered into one brightness points
and even you turn left or right, it won’t become bigger. That
means it was adjusted focus.
13. Click the symbol
in your computer desktop like the
picture 1 below. And click the symbol like a “U-Disk “like the
picture 2 below. When the “U-Disk” symbol color turn from
grey to green like picture 3 below, it mean “connected”. Now
you can engrave with our computer software.
V: Customer Support
For software download, go to our official website:
www.dkjxz.com
For Customer Support:
Email:
Tina@wainlux.com
Or scan QR code below:
Customer Support
Facebook
VI: FAQ
Questions
Answers
1. Can’t pair it
with my cell
phone
1. This laser engraver is a wifi
connection device, please
use your cell phone’s
hotspot. Please note that it is
your personal hotspot
instead of WLAN.
2. Firstly, open you cell phone’s
hotspot and change the
password for the hotspot to
“aaaabbbb”
3. Wait for the laser engraver to
connected with your
smartphone automatically.
wait enough time. The
process takes some
patience.
4. Ensure that you have turn
the other devices that have
connected with your cell
phone off first. Cause it may
affect the connection.
5. Try it on another phones.
System may not compatible.
6. If it still not worked on
another phone, please
contact
us(
Tina@wainlux.com
), we
will try our best to help you.
2. Can’t download
the software
1. We have two way to
download our software. One
is the supplied U-Disk.
Another is our official
website:www.dkjxz.com
2. You also can download
e-version user manual in our
detail page on amazon and
download the software
yourself. You also can
contact us
(Tina@wainlux.com)and
send us some videos , we
will show you how to do it
step by step
3. Can’t engrave 1. Please ensure that you have
paired our laser with the cell
phone successfully
2. Please ensure that you have
adjust the focus firstly as
requested
3. Please ensure that you have
click the “start” button
instead of “ preview” to get
start
4. The product was defective,
contact
us(Tina@wainlux.com), we
will try our best to help you!
5. The engraving
result is far
from
1. Please ensure that you have
adjust focus for the laser
machine first
satisfaction/too
bad/can’t
engrave
2. Please ensure that you have
adjust the engraving
parameters first on the app.
3. Adjust the engrave power
and depth. please do some
test with the supplied wood
pieces before engraving.
4. The wood was too thick.
We will recommend to using
wood of 1-3mm
5. The laser doesn’t work for
the engraving item. Ideal for
wood, cardboard, bamboo,
plastic, leather, bone, rubber,
acrylic. not for metal, glass,
stainless steel.
6. The laser was defective,
please contact us
(
Tina@wainlux.com
), we will
try our best to help you.
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