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READING PRACTICE TEST - MATCHING HEADINGS – TEST 39
A.
Fonts and layout
E.
E-mail threads
B.
Get your fundamentals right
F.
Answer all queries
C.
Acronyms and emoticons
G.
Add disclaimers
D.
The 3 ‘S’
H.
Keep it short and sweet
Q1.
You are typing an e-mail, not a novel. It is also not the place to show your power over vocabulary.
Nobody has time in this world to read a long e-mail. Remember, reading an e-mail on a computer screen is
more difficult when compared to reading a printed or a handwritten letter. A long e-mail would obviously
irritate the receiver and also make it tedious to read them.
Q2.
The three mandatory things to be seen in your e-mail are subject, salutation and signature. An
appropriate subject is very essential. A receiver should be able to get an idea about the content of the e-
mail just by looking at the subject. Next is the salutation. This should be personal and formal. The last but
not the least is the signature. So, always sign your e-mail with necessary details.
Q3.
The basic necessities of any written communication are spelling, punctuation and grammar. The above
three mentioned are the most essential and inevitable features required in your e-mail. A grammar error
could lead to a lot of misunderstanding and confusion. So, be clear with the basics of the language you
communicate in. Reread the e-mail and check for any kind of error and correct them before you
send it.
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