Writing complaint letter

4. Offer a solution

If the mistake you made had consequences, offer a solution. Explain how you’re going to rectify the problems the mistake brought forth. This shows the reader that you have put a lot of thought into resolving the issue.

5. Assure that it won’t happen again

All these steps lead up to you assuring the reader that you’ve learned from the mistake and that it won’t happen again. This can help rebuild the trust that may have been lost, and it also shows the writer has practiced self-reflection. 

About cinemas.
What is Cinema?
Is it the same as a movie or film? Does it include digital video, broadcast content, streaming media? Is it a highbrow term reserved only for European and art house feature films? Or is it a catch-all for any time a series of still images run together to produce the illusion of movement, whether in a multi-plex theater or the 5-inch screen of a smart phone?
Technically, the word itself derives from the ancient Greek, kinema, meaning movement. Historically, it’s a shortened version of the French cinematographe, an invention of two brothers, Auguste and Louis Lumiere, that combined kinema with another Greek root, graphien, meaning to write or record.
The “recording of movement” seems as good a place as any to begin an exploration of the moving image. And cinema seems broad (or vague) enough to capture the essence of the form, whether we use it specifically in reference to that art house film, or to refer to the more commonplace production and consumption of movies, TV, streaming series, videos, interactive gaming, VR, AR or whatever new technology mediates our experience of the moving image. Because ultimately that’s what all of the above have in common: the moving image. Cinema, in that sense, stands at the intersection of art and technology like nothing else. As an art form it would not exist without the technology required to capture the moving image. But the mere ability to record a moving image would be meaningless without the art required to capture our imagination.
But cinema is much more than the intersection of art and technology. It is also, and maybe more importantly, a powerful medium of communication. Like language itself, cinema is a surrounding and enveloping substance that carries with it what it means to be human in a specific time and place. That is to say, it mediates our experience of the world, helps us make sense of things, and in doing so, often helps shape the world itself. It’s why we often find ourselves confronted by some extraordinary event and find the only way to describe it is: “It was like a movie.”
In fact, for more than a century, filmmakers and audiences have collaborated on a massive, ongoing, largely unconscious social experiment: the development of a cinematic language, the fundamental and increasingly complex rules for how cinema communicates meaning. 


Preposition.