Writing complaint letter

In a shop (Shopping)
Shops and Shopping
The face of the towns and villages in Uzbekistan is changing. We see new houses, schools, cinemas and shops in every town. Shops are very important in our life. There are different kinds of shops. Some of them sell bread. Others have tea, sugar, coffee, butter, cheese, sausages, meat or fruit. When we want to buy something, we take our shopping bag and go to a shop. There we talk with shopkeepers who sell things.
Many people do their shopping at the market. There, farmers sell vegetables and fruit which they’ve grown themselves. They sell meat, milk and other things too.
Big shops with many departments are called stores. In stores we can buy almost anything we like. In the windows we see all the things which they sell — food, suits, dresses, coats, boots, shoes, radios, TV sets and many other things.
When we want to buy clothes we go to a department store. This is a big store with many departments where clothes, textiles, linens and jewellery are sold.
I am a regular customer at one of the big Tashkent stores. My friend and I decided to do some shopping on Sunday morning. There are always many people at the department store. We enjoyed wandering from one department to another, looking at various articles on the counters. We spent a lot of time at ready-made clothes and bought a nice dress for me. My friend chose a pair of shoes and a blue scarf for herself.
We both returned home quite happy but rather tired. I like to shop at the department store because you can find anything you like there.

Describing your home
How would you describe your home? What is the difference between 'home' and 'house'? We asked members from our Learn English community to describe their homes and we've featured a selection of contributions.
The word ‘home’ is not used to talk about a building. It’s used in a more emotional way, to talk about the place where you live.
"I can't wait to get home and relax."
We use the noun ‘house’ to talk about a building where people live.
"That’s my house, on the left."
So what's the difference between 'home' and 'house'?
The difference is that a house is a physical structure but a home is about where you live, it has a more emotional connection.
You can use 'home' and 'house' in the same sentence. For example:
"Even though I live in a small house, I look forward to going home at the end of a long day."
A good way to describe your home is to use adjectives. Adjectives are used to describe or modify other words. Using adjectives provides the listener with more information about what you're saying.
You can use the following adjectives to describe your home:

• 
  Big
  
• 
  Beautiful
  
• 
  Comfortable
  
• 
  Cosy
  
• 
  Huge
  
• 
  Small
  
• 
  Homely
  

There are other ways to talk about your home. For example, you can use metaphors or proverbs to describe what your home means to you.
Here are some contributions from the Learn English community:
"East or west, home is the best."
^{-Sa Gu from Myanmar}
Sa Gu uses a proverb to talk about what the word ‘home’ means. It means wherever you go, ‘home’ is the best place to be.
Going to dinner

A: What's for dinner tonight?

B: What are you planning on cooking?

A: I'm not making anything.

B: If you plan on eating, you are.

A: What am I supposed to cook?

B: What do you feel like having?

A: I want some chicken and potatoes.

B: That sounds really good.

A: When are you going to make it?

B: I have no plans on cooking tonight.

A: Fine, I'll make it.

B: I knew that already.