Xora is the global leader in GPS enterprise mobile
applications for location, time and job tracking for use on mobile devices and in vehicles.
©2011 Xora, Inc. All rights reserved. email: sales@xora.com phone.1.866.MAP.XORA. www.xora.com
*Data plan not included.
**Additional fees from Xora partners.
Cheat Sheet
Features, pricing, and ordering codes
Feature
GPS TimeTrack Locator
GPS TimeTrack Standard
GPS TimeTrack Premier
InVehicle HM
Monthly Service Charge
$21.99 $16.99*
$24.99*
$21.99*
Set up fee (per device, order code XTTS)
$25.00 $25.00 $25.00 $25.00
Order codes
XGL2 XTT1
XTT2
XTV1
Customer support
Location Tracking and Maps
Locations
SaaS Hosted Integration (Cast Iron/IBM)**
Web Services
ADP Connector **
Canned Alerts
Standard, Out-of-the-Box Reports
Custom Alerts
Scheduled Reports
Confi gurable Reports
Store and Forward
Geofencing and Work Zones
IndustrySmart
Supervisor Timecards
Mobile Timecards
Mobile Forms
JobPix (Photo Capture)
Odometer Capture
Barcode Scanning
Job Tracking
Job Dispatch
Job Confi guration
Workfl ow Automation
Mileage Tracking
Messaging (offi ce to mobile worker)
Trip Start/End
Xora is the global leader in GPS enterprise mobile applications for location, time and job tracking for use on mobile devices and in vehicles.
©2011 Xora, Inc. All rights reserved. email: sales@xora.com phone.1.866.MAP.XORA. www.xora.com
1. Easy Ordering
2. Fast Setup
3. Knowledgeable Support
AT&T submits order to Phoenix ordering system
Customer is contacted by training team to
schedule training
Xora customer support available 24/7
AT&T sends order information to Xora through form
on Xora Partner site or by emailing details to
orders@xora.com
Customers with 25 or more units receive introductory
call from their dedicated Customer Support Account
Representative to schedule training & plan
implementation
Customers with 25 or more units receive ongoing
support throughout their implementation from their
Customer Support Account Representative
Customer installs phone software
(<5 minutes per phone)
For best results, customer should train mobile
employees on how to use GPS TimeTrack on their
phones, then monitor usage to ensure employees
are using the product properly
Customer (web portal administrator) takes online GPS
TimeTrack courses
Technical Requirements
Web Portal:
• High-speed Internet connection
• Internet Explorer 7.0 or higher, Firefox 2 or
higher (Google Chrome, Safari, Bing not supported)
• A screen resolution of 1024x768 or higher
(recommended)
Mobile Devices:
• GPS TimeTrack supported device
(visit xora.com/xdl/t2/att/ for current list)
• Extended-life battery (recommended)
• Vehicle power charger (recommended)
• TimeTrack is an “always-on” application.
Multi-tasking on devices further decreases bat-
tery life. For best performance, we recommend
extended life batteries and vehicle chargers in
order to ensure that GPS TimeTrack-enabled
devices maintain battery power
Coverage
When in coverage area devices will display 3G
and signal bars on the right of the screen.
GPS Fast Facts
• Accurate GPS data collection requires a clear
line of site to the sky. For this reason, devices
do not always provide location information
when indoors. When a worker is traveling, it’s
best to keep the mobile device near the dash-
board where line of sight is more direct.
• GPS reception is more likely to fail when a
mobile device’s battery is low.
• GPS TimeTrack doesn’t collect GPS when the
device is switched off.
• GPS is accurate to within 100 meters 95% of
the time and works pretty much the same way
regardless of which GPS vendor, application,
or phone you choose
Support
Phone: 650.314.6460
(press 1 and then enter support pin)
Email: support@xora.com
Web: Log into to your GPS TimeTrack account and
click the Help and Support tab
Best Practices
Mobile devices require similar maintenance to
the computers most of us use every day. While
GPS TimeTrack is a low-maintenance application,
it does occasionally require some attention. To
keep your application running properly:
• Upgrade the application on your mobile
devices when prompted to do so. Mobile
users occasionally must download the latest
version of GPS TimeTrack in order to take
advantage of new product features and
functionality.
• Power-cycle mobile devices daily or weekly.
This keeps your devices operating at peak
performance.
• Make sure device batteries maintain a good
charge
• Make sure workers interact with phones every
day
• Log in to web portal every morning for a few
weeks (not a set it and forget it product)
Technical Information
Data Collection:
• Device Power Settings — located in the set-
tings tab — allows web users to change the
frequency at which GPS points are collected
from devices and sent to the web portal. The
more frequently GPS points are collected and
sent, the shorter the battery life of the device
• GPS TimeTrack will be prompted to restart on
any phone that has not communicated with
the GPS TimeTrack server for more than 65
minutes (normal business hours only) as long
as SMS is not blocked
Data Storage:
• GPS points are stored for 30 days, and
time cards and job data is stored for 90 days
• To archive, schedule reports every 30 days
and save locally
Forms:
• Form fi eld size is 256 characters/fi eld
(1,400 total per form)
• Each GPS TimeTrack account may utilize
up to 10 forms
Upon activation, the customer will receive a welcome email with instructions on how to download TimeTrack, log-in IDs and passwords
to the Web Portal, and links and phone numbers for more help, should the customer require additional assistance.
Cheat Sheet
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