Letter writing complaint Letters (Module – 2 of 2)

LETTER WRITING Complaint Letters (Module – 2 of 2)

AECS - ANUPURAM

Tips for Complaint Letter Writing

• use a tone that is polite and simple.
• avoid using offensive and disrespectful words.
•  introduce yourself properly.
• purpose of writing should be loud and clear.
• Do not deviate from the topic and write to-the-point.
• adhere to the format as it carries marks.

Tips for Complaint Letter Writing

• Underline the subject of the letter with a pencil.
• Use a pencil and scale for underlining.
• double-check for grammatical accuracy and spellings.
• Leave an adequate number of lines between paragraphs to make it look clean.
• presentation is very important.
• Read a lot of letters to get an idea.

Sample letters

Sample letter of complaint 1

• Last month you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120-150 words to the Manager asking for repair or replacement. You are Amar/Amrita, M 114 ModelTown,Ambala.

Answer

M 114, Model Town Ambala 16thjanuary, 20xx The Manager, Ram Electronics Pushp Vihar, Ambala

Subject: Complaint against the faulty TV set

Sir,

I had purchased a TV set from your showroom vide Bill no. 2743 on 22nd December, 20xx. Not even a month has passed that it has started giving us trouble and is not working properly.

While purchasing this LED TV which has the code 406 75 MT 42, I was assured it was the latest and the best model. But I have discovered that this is not true. The picture quality is blurred and the buttons on the remote control are also not working properly. I hereby request you to either ensure that these defects are rectified to our satisfaction or otherwise please replace this faulty TV set.