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Letter of complaint 
Plan: 
1. How to Write a Complaint Letter? 
2. Frequently Asked Questions on Complaint Letter Format 
Making complaints about someone is always a sensitive issue and writing about it 
is a much more difficult task as everything would be documented. Writing a 
complaint letter is, therefore, something that should be done with utmost care. This 
article on complaint letter format will provide you with tips on how to write a 
complaint letter and also give you a few complaint letter samples for your 
reference. 
How to Write a Complaint Letter? 
Complaint letters are written to the concerned authorities when you are not 
satisfied with some service, or you have a problem that needs to be addressed. See 
to it that you write the letter in a polite manner. The format of a complaint letter 
follows the format of a formal letter. To write a complaint letter, you can start with 
the sender’s address followed by the date, the receiver’s address, the subject
salutation, body of the letter, complimentary closing, signature and name in block 
letters. 
Sender’s address 
___________ 
___________ 
___________ 
DD/MM/YY 
Receiver’s address 
___________ 
___________ 


___________ 
Subject: ___________________________ 
Sir/Ma’am, (Salutation) 
Body of the Letter explaining the reason for your letter and the complaint. 
Thanking you 
Yours faithfully, (Complimentary Closing) 
Signature 
NAME in block letters 
Complaint Letter Samples 
Here are a few complaint letter samples to help you understand the format of the 
complaint letter and help you write a complaint letter on your own. 
Frequently Asked Questions on Complaint Letter Format 
Q1 
Why do we write a complaint letter? 
A complaint letter is written with the aim and hope of finding a suitable solution 
for a problem that has not been addressed. There is an umpteen number of 
problems faced by people, and raising complaints to bring these problems to the 
attention of the higher authorities is the only way to rectify the problems. 
Q2 
How do I write a letter of complaint? 
When you write a complaint letter, make sure you state the problem in a clear and 
concise manner. Do not exaggerate. Explain the difficulties faced due to the 
problem and see to that you address the problem on a kind note. Do not express 
anger or sarcasm in your letter. 
Q3 
What is the most important factor in a complaint letter? 
The most important factor in a complaint letter is the problem. Ensure that you 
explain the problem properly and state the seriousness of the problem. Be sure to 
include any documents or copies of documents that might serve as proof. 



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