Communication competence factors as moderators to the relationship between user participation and information quality


PARTICIPATION AND INFORMATION QUALITY



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PARTICIPATION AND INFORMATION QUALITY
Journal of Information Technology Management Volume XX, Number 4, 2009
9
Table 2: Descriptive Statistics for Communication Competence Variables
Planning
Cognition
Modeling
Cognition
Presence
Cognition
Reflection
Cognition
Consequence
Cognition
Sample Size
48
48
48
48
48
Missing Value
0
0
0
0
0
Mean
6.6458
11.02
7.85
18.29
16.17
Median
7.0000
12.00
8.00
19.00
16.00
Std. Deviation
1.61758
2.274
1.238
4.005
2.504
Table 3: Descriptive Statistics for User Participation, Information Quality, User's Experiences and
Communication Apprehension
User
Participation
Information
Quality
User's
Experience In
Current
System
User's
Experience
In Current
Job
Communication
Apprehension
Sample Size
48
48
48
48
48
Missing Value
0
0
0
0
0
Mean
25.35
32.67
5.83
12.06
45.10
Median
24.50
35.00
6.00
12.00
45.00
Std. Deviation
11.606
8.869
2.337
2.637
13.713
To test the construct validities of the variables in
this study, the total of 72 items were factor-analyzed by
using Principal Component Analysis, using Varimax
rotation. Table 4 showed the summary of factor loadings
for each variable. (Note: Loadings below 0.4 were not
shown in the table.) The eigenvalue and percentage
variances explained of each factor are shown at the
bottom of the table. Items with loadings below 0.4, the
criterion for deleting items, were deleted. After deleting
items with loadings below 0.4, the rest of the items within
each variable were summed to represent that variable.


COMMUNICATION COMPETENCE FACTORS AS MODERATORS TO THE RELATIONSHIP BETWEEN USER
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