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Communication to arrange
communication is now normal
© Springer Nature Limited 2019 (Macmillan Education is part of the Springer Nature Group) and Spotlight Verlag GmbH, 2019
BUSINESS SPOTLIGHT / Communication to arrange communication is now normal
W
or
ksheet
Expressions
a. In pairs, find the following expressions in the article and decide what they mean.
1.
drop into (an email inbox)
2.
dial a number
3.
fill someone with dread
4.
pop in (to see someone)
5.
answer the door
b. Now answer these questions, and discuss your answers with a partner.
1.
When did you last pop in to see someone unannounced?
2.
When should you not answer the door?
3.
When something drops into your email inbox while you’re working, how soon do you check to
see what it is?
4.
What do you do these days instead of dialling a number?
5.
What fills you with dread?
Business communication
a. Talk about the actions and procedures you normally go through when . . .
•
setting up a meeting in your place of work for four or more people
•
discussing an issue with a business associate in a . . .
-
different city in your country
-
different country and time zone
•
arranging a telephone conference
•
arranging a video conference.
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