Choose the correct words to complete these sentences

B) Read the dialog and mark the statements true or false.
B: I have a problem with the network download speed. What can you suggest?
A : Why don't you change the hub?

1. 
   Boris thinks the hub is working fine. T/F
   
2. 
   Boris thinks the problem is with signal strength. T/F
   
3. 
   Ahsan recommends checking compatibility of devices with computers. T/F
   
4. 
   Ahsan doesn't think the problem is with the bridge. T/F
   
5. 
   Ahsan recommends checking user recommendations on the internet. T/F
   

B) Read the dialog and mark the statements true or false.
K: How do you describe network speed?
S: In bits, kilobits, megabits and gigabits. They describe network speed. For example, dial up connections allow 56 kilobits per second and DSL from 512 kilobits per second to 3 megabits per second.

1. 
   Bits, kilobits, megabits and gigabits describe network speed. T/F
   
2. 
   Dial-up connections allow from 512 kilobits per second to 3 megabits per second. T/F
   
3. 
   Metric and feet describe network range. T/F
   
4. 
   Home networking routers support a range up to 150 feet or 46 metres outdoors. T/F
   
5. 
   Home networking routers support more range outdoors. T/F
   

Read the dialog and answer the questions.
H: Hello, IT Help Desk.

1. 
   What is the problem of Maryam? She can’t turnher computer on now
   
2. 
   When did Maryam use her computer last time? yesterday
   
3. 
   Did Maryam’s computer work properly yesterday? It worked fine yesterday
   
4. 
   Why didn’t Maryam’s computer turn on? Because of unplugged cable
   
5. 
   What is the solution of the problem? Thepower cable went in the three pronged port on the computer
   

Read the dialog and mark the statement true or false.
H: Hello, Aqhel speaking. How can I help you?
T: Hi, my name's Tuka. I've upgraded my computer to Windows 7 and now I can't find my personal files anywhere!
H: I see.
T: I've checked Windows 'help' and that didn't tell me anything. I need one file urgently.
H: I'm sure we can find your file. Don't worry.
T: Well, I hope so.
H: What Windows version did you have before?
T: Before I had Windows Vista.
H: OK. Is your computer on?
T: Yes, it is.
H: Good. Find Windows. old folder in your C drive.
T: I don't understand. How? I can't see it in Windows Explorer.
H: Please go to the search box, write Windows. old and click enter.
T: OK.
H: The Windows. old folder contains different folders. Your folders and files are in Documents and Settings. You should find the files there.
T: I'll do that.
H: I'll come down to your office if you still have a problem. Good luck.
T: Thanks.

1. 
   Tuka has lost her files. T/F
   
2. 
   The possible cause of the problem is upgrading software. T/F
   
3. 
   The technician’s first suggestion is to go to a folder on the server. T/F
   
4. 
   The technician’s second suggestion is that technician will come to Tuka’s office. T/F
   
5. 
   Tuka could get help from Windows ‘help’. T/F