Choose the correct words to complete these sentences

Complete these questions with have or has and the correct form of the verb in brackets.(Present Perfect Tense)

1. 
   ____have__they ____changed_______(change) the Internet Service Provider?
   
2. 
   ___have____you checked__________(check) the remaining disk space?
   
3. 
   ___have ___you ___installed__________(install) or ___uninstalled____________(uninstall) software recently?
   
4. 
   ________has_Dillipupdated_____________(update) the drivers recently?
   
5. 
   _______have__you _called_________(call) IT Help Desk?
   

Use the present perfect to make positive or negative sentences.
Example: the screen/go/blank
The screen has gone blank.

1. 
   The charger/stop/working The charger has stopped working
   
2. 
   I/not/upgrade/the operating system Ihave not upgraded the operating system yet.
   
3. 
   She/not/install/the updates She has not installed the updates yet
   
4. 
   They/reinstall/the application They have reinstalled the application
   
5. 
   She/not/be able to fix the problem She has not beeb able to fix the problem yet
   

Complete the service reports for the IT support team. Use the information in the ticket and the words in the box.

resend file save Version install

Service report
Date	06.05
Name	Bolek
Fault diagnosis questions	What(1)version________of Office do you have? What is the version of the(2)___file_________?
Possible solutions	If you have newer version, (3) install________an Office patch. Ask the sender to (4)__resend______ the file in an older version and (5)_save________it.