Step 6: Two coaching events were conducted and peer relationships between indi- vidual course developers and facilitators were established.
Step 7: The processes and activities that were documented by the international partners were summarized in a Knowledge Management Paper Series.
Step 8: The key actors from the towns were invited to a top-level consultation to learn about the results of the programme and to appreciate and intervene in sup- port of the town-level action plans that had sprung from the programme.
Design of the CD interventions
Capacity gaps
The CD interventions were to be designed in response to specific on-the-ground issues in each town, in relation to their unique circumstances, specific problems and organizational competences. These issues were surfaced through a town-based inquiry during which a multidisciplinary team of experts conducted transect walks, visited facilities, made observations and conducted in-depth interviews with all stakeholders in the project town. The inquiry used the systemic action research (SAR) methodology that was developed to literally “map” the (mostly) local actors and their relationships, the issues in the concerned area of investigation, the points of fact and the observations. The town map (see figure 1) that was generated dur- ing the inquiry was shared and discussed with the Multi Stakeholder Forum (MSF) in the concerned town, in an effort to validate the findings. The MSF is a platform that was established in each town at the initiative of UN-HABITAT at the very start of LVWATSANI.
Figure 1: Systemic action research map of Mutukula, one of the project towns
From the map generated during the field inquiry, the team developed a town capacity-building plan that responded to each one of the town-specific findings. These plans contained anything from 20 to 80 capacity-building activities (see table 1 for a section of one sample town CD plan) and, moreover, differed from one town to the next.
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