Transcaucasus Conference Helps NGOs Explore Possibility
of Internet Communities
Paul Lawrence, Project Harmony
Internet communication technology often promises a lot, but what can the Internet do for Azerbaijan?
Foreign governments, private foundations and numerous other regional organizations have done extensive work to
develop Internet access in the South Caucasus and to ensure that powerful online communication tools are
accessible. Statistics demonstrate that usage has increased; however, many of the actors building the Internet
infrastructure have realized that just having access is not enough and that more must be done to effectively use
existing resources.
Project Harmony, a US-based NGO, held a conference from March 12-16 in Tbilisi, Georgia on Internet Community
Development. The conference brought together over 40 representatives from the small business and NGO
communities from Armenia, Georgia and Azerbaijan to explore the topic with three US experts who work in the field
of Internet communication and online networking.
The conference is part of the Program for Internet Community Development in the Caucasus (ICD), which promotes
the use of the Internet as a community-organizing tool for professionals in the region. ICD fosters the development of
two distinct online communities-one serving small businesses and one serving organizations that aid refugees and
internally displaced persons (IDPs).
Participants from each country were selected based on their previous experience using online communication tools
and on their interest and ability to transfer the information discussed during the conference to partners in their home
country. The meeting did not, however, explore technical aspects of the Internet, but rather issues related to helping
community leaders incorporate online communication strategies into their outreach and internal organizational
activities. While regular Internet access is not available for many NGOs, the strategy of the program is to work with
NGOs that have the means to create more resources for others, thus increasing the quantity and quality online
interactive resources that others will be able to use as access improves.
The two main goals of the Tbilisi meeting were to develop strategies for creating more online resources, especially in
the languages of the regionand to increase participation in online communication among the two target communities.
The objectives of the program are not an attempt to make the Internet replace human interaction, but an effort to
enhance and effectively coordinate human interaction where the Internet infrastructure will permit. Despite the many
technical barriers, the Internet infrastructure is strong enough to support next steps in Internet community
development.
US trainers conducted workshop sessions on creating effective and sustainable strategies for developing Internet
resources to meet crucial community information needs. While the Americans conducted the majority of the formal
sessions, the greatest resource at this conference was knowledge of the group itself. All participants brought to the
table unique skills in Internet development, building communities, training or computer expertise, all of which play a
crucial role in creating more effective Internet resources for professionals in the South Caucasus.
ICD staff expect the participants of the conference to form a loose network--exploiting the group knowledge--that will
continue to explore the topic after the conference by using interactive online space. The basis of the program is that
that the Internet and online tools give us an unprecedented ability to meet and interact. The work in Tbilisi was an
opportunity to interact offline, but the group cooperation continues online.
In April, the ICD program conducted a follow on forum online, the first such event in Russian that included over 50
local and international NGO representatives from six countries (Armenia, Azerbaijan, Georgia, Russia, Uzbekistan
and the US). The pilot event was designed to reinforce the themes of the Tbilisi conference and demonstrate the
ability of the vast potential of online space for enhancing partnerships and cooperation. The ICD will continue such
events through July.
To learn more about the ICD program, please contact Vugar Mammadov, the ICD Azerbaijan coordinator at
icd_coordinator@azeurotel.com. Telephone: 98-99-50
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