Marshall (1961: 56) that ‘Services and other goods which pass out of existence in
the same instant that they come into it are, of course, not part of the stock of
wealth’ is noted. But Greenfield (1966) observes that later in the same treatise
Marshall (1961: 63) states that ‘Man cannot create material things’ and
concludes that ‘all productive activities consist of services
applied to pre-existing
physical materials’. This is not too dissimilar to arguments and analyses made later
by Riddle and others as the debate continued (Bacon and Eltis 1976; Cohen
and Zysman 1987; Crum 1977; Riddle 1986). The absence of a clear cut distinc-
tion between goods and services is a recurring theme that imbues debates about
the place of producer services in economic thinking, their relationship with the
appearance of, and demand for, human resources with new and different skills,
and a call for moving towards a new view of services (Daniels and Bryson 2002;
Marshall et al. 1988). The term ‘productive consumption’ was used by Marx (1973)
to represent the notion of significant interdependence between manufacturing
and
services; a product such as a washing machine, for example, only becomes
‘a real product’ when it is used for the purpose for which it has been designed
(see also Bryson et al. 2004: 160–2).
Notwithstanding this evident lack of confidence, it is of course the case that
there has been a long tradition of selective analysis of certain services, notably
retailing, air transport,
shipping and ports, tourism, office development and this
has continued to the present but with different emphases; for example financial
services, management consulting, advertising services or business and profes-
sional services more broadly defined. Research has also become more inter-disci-
plinary but, as a broad generalisation, each type of service activity is examined in
its own right (operation, location,
land use impacts, internationalisation) rather
than as part of a common set of activities (services) that interact with, and exert
influence upon, other common sets of economic activities (manufacturing,
resource extraction, commodities production).
Given that ‘service activities comprise very heterogeneous products,
functions and occupations . . .
and . . . a general approach would not result
in meaningful explications’ (Ochel and Wegner 1987) such fragmentation may
be understandable and even inevitable. Nevertheless, during the last decade or
so there has been a perceptible shift towards a more holistic approach (Bryson
et al. 2004). Whether the stage has been reached where it ‘is
no longer necessary
to begin any discussion of services research with a complaint about their neglect’
(Marshall and Wood 1995) remains a moot point. At about the same time as
the comment by Marshall and Wood it was also noted that ‘in the universe of
not-understood phenomena, service activities form one continent, only slightly
explored from different angles’ (Illeris 1996). This perceptive comment reflects
Illeris’s view that the youthfulness of service industry studies has precluded
(
economic) geographers from formulating a general theory of services; it
has been necessary for them to work with,
or draw upon, researchers in other
disciplines to initially achieve a general understanding of services and
their contribution to the transformation of economy and society in the late
twentieth century.
On services and economic geography
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