Improve Your Communication Skills, 2nd Edition


Character, logic and passion



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Improve Your Communication Skills Present with Confidence; Write with Style; Learn Skills of Persuasion ( PDFDrive )

Character, logic and passion
Aristotle, the grandfather of rhetoric, claimed that we can 
persuade in two ways: through the evidence that we can bring to 
5
The skills of persuasion
( c) 2011 Kogan Page L imited, All Rights Reserved.


76 Improve your Communication Skills
support our case, and through what he called ‘artistic’ 
persuasion.
Evidence is whatever we can display to support our case. We 
might use documents or witnesses; these days, we might use the 
results of research or focus groups.
‘Artistic’ persuasion consists of three appeals using the skills 
of the persuader themselves:
• appealing to their reason;
• appealing to the audience’s sense of your character or 
reputation; and
• appealing to their emotions.
Aristotle’s names for these appeals – 
ethos

logos
and 
pathos
– have become well known.
Logic (
logos
)
Logic is the work of rational thought. By using 
logos
, we are 
appealing to our audience’s ability to reason. We construct an 
argument, creating reasons to support the case we are making 
and demonstrating that those reasons logically support the case. 
Logic comes in two forms: deductive and inductive. (More about 
logic later in this chapter.)
Character (
ethos
)
Rhetoricians realised very early on that people were swayed as 
much by passions and prejudices as by reason. For example, we 
tend to believe people whom we trust or respect.
Ethos
is the 
appeal to our audience through personality, reputation or 
personal credibility. Why should your listener believe what you 
are telling them? What are your qualifications for saying all this? 
Where is your experience and expertise? How does your 
reputation stand with them? What value can you add to the 
argument from your own experience? Your character creates the 
trust upon which you can build your argument.
( c) 2011 Kogan Page L imited, All Rights Reserved.



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