Don't commit to any technology until after it has crossed the chasm.
Use normal rules of engagement when dealing with enabling technology kings and princes and application companies of any size.
Wherever there is an enabling-technology gorilla, get on that bandwagon and no other.
Developing Architecture
Objectives: Define business functions
Business: Analyze service level expectations
IT: Determine requirements
Technology: Specifications and design
Detailed Requirements: Product selection
System: Install new system components
Business Objectives
Increase Revenue
Reduce Cost
Identify those business functions that will use the infrastructure and how IT will promote their business objectives. In business terms. Technical excellence is not enough!
Business Expectations Suggested measures
At the highest level, an IT organization should be tracking a number of key ratios and indicators.
[These should be reported on in terms of current value, trends, and rate of change]
Service Level Objectives
Typically service levels are negotiated with users or management and carefully tracked.
Total Cost of Ownership
TCO
A standardized environment costs less to install and maintain than a heterogeneous one.
Electronic software distribution ensures consistent software installation and eliminates the need to physically install software on each computer.
Use remote systems management tools to move software and data to and from laptops,as well as to store backup images of users' hard disks.
Use automated technical support tools to reduce support personnel staff.
