Installation Guide: IntelliFlo3 and IntelliPro3 vsf pool Pump



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intelliflo3-pro3-vsf-install-guide

Troubleshooting Chart
 (continued)
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Connection Issue - 
Pump is Offline Alert
Poor WiFi signal to router
1. The WiFi antenna can be relocated from the top cover 
of the drive to a location with better WiFi signal. 
The antenna bulkhead on the cover has a SMA 
Female connector, and the antenna has a SMA Male 
connector. 
A SMA extension cable can be used to move the 
antenna to a more favorable location such as around 
the corner of a wall or outside of an enclosure.
2. Consider operating the pump in 
Bluetooth
®
Wireless 
Technology control mode. Refer to the 
Pentair Home 
User's Guide (P/N 356088)
for instructions.
Priming Issue
Air leak in suction
1. Check suction piping and suction valve seals. 
2. Check pool water level and ensure the skimmer is not 
drawing in air.
3. Check and clean the pump strainer pot lid o-ring.
Not enough water in strainer pot
Fill the strainer pot up to the suction port with water.
Priming speed or range too low
Adjust priming parameters/settings (speed, duration, delay, 
priming range) until the pump consistently primes.
• If using a touchscreen controller, refer to 
Priming 
Parameters
on page 11 for instructions.
• If using the Pentair Home app, refer to the 
Pentair 
Home User's Guide (P/N 356088)
for instructions.
Priming alerts
Refer to 
Alarms and Warnings
on page 22 for 
information regarding specific alarms. 
Reduced Capacity 
and/or Head
Clogged pump strainer basket
Clean the pump strainer basket.
Refer to 
Cleaning the Pump Strainer Basket on page 
14
for instructions.
Air pockets or leaks in suction line Inspect all piping and seals in the suction line.
Clogged impeller
Disassemble the pump and remove debris from the 
impeller. 
Refer to 
Disassembly
on page 16 and 
Reassembly
on page 16 for instructions.
Pump not running required speed Check the pump drive interface and/or Pentair Home 
for alerts or warnings.
Refer to 
Alarms and Warnings
on page 22 for 
information regarding specific alarms.

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