Introduction to information systems T. Cornford, M. Shaikh is1 060 2013

3.1.1 Aims of the chapter
The aims of this chapter are to:
• understand the distinct meanings of the concepts of data, information 
and knowledge
• appreciate the relationships and distinctions between data work and 
knowledge work, data workers and knowledge workers
• explore the concept of a system and why it is particularly useful for the 
study of using information in organisations.

---

IS1060 Introduction to information systems
34
3.1.2 Learning outcomes
By the end of this chapter, and having completed the Essential reading and 
activities, you should be able to:
• explain the relationship between data and information and knowledge 
and give illustrative examples
• explain the concept of a knowledge worker and their needs
• explain the principal features and characteristics of a system, and apply 
these ideas to practical information systems examples
• describe how information systems are a combination of technical and 
social elements and the implications of this perspective.
3.1.3 Essential reading
Avgerou, C. and T. Cornford
 Developing information systems: concepts, 
issues and practice
. (London: Macmillan, 1998) second edition [ISBN 
9780333732311] Chapter 6.
Curtis, G. and D. Cobham 
Business information systems: analysis, design 
and practice
. (London: Prentice Hall, 2008) sixth edition [ISBN 
9780273713821] Chapter 1.
Laudon, K.C. and J.P. Laudon 
Management information systems: managing the 
digital firm
. (Boston; London: Pearson, 2013) thirteenth edition [ISBN 
9780273789970 (pbk)] Chapters 1, 2, 11 and 14.
3.1.4 Further reading
Avgerou, C. and T. Cornford
 Developing information systems: concepts, 
issues and practice
. (London: Macmillan, 1998) second edition [ISBN 
9780333732311] Chapter 1.
Curtis, G. and D. Cobham 
Business information systems: analysis, design 
and practice
. (London: Prentice Hall, 2008) sixth edition [ISBN 
9780273713821] Chapter 9.