Letter writing complaint Letters (Module – 2 of 2)



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LETTER WRITING Complaint Letters (Module – 2 of 2)


AECS - ANUPURAM

Tips for Complaint Letter Writing

  • use a tone that is polite and simple.
  • avoid using offensive and disrespectful words.
  •  introduce yourself properly.
  • purpose of writing should be loud and clear.
  • Do not deviate from the topic and write to-the-point.
  • adhere to the format as it carries marks.

Tips for Complaint Letter Writing

  • Underline the subject of the letter with a pencil.
  • Use a pencil and scale for underlining.
  • double-check for grammatical accuracy and spellings.
  • Leave an adequate number of lines between paragraphs to make it look clean.
  • presentation is very important.
  • Read a lot of letters to get an idea.

Sample letters

Sample letter of complaint 1

  • Last month you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120-150 words to the Manager asking for repair or replacement. You are Amar/Amrita, M 114 ModelTown,Ambala.

Answer

M 114, Model Town Ambala 16thjanuary, 20xx The Manager, Ram Electronics Pushp Vihar, Ambala

Subject: Complaint against the faulty TV set

Sir,

I had purchased a TV set from your showroom vide Bill no. 2743 on 22nd December, 20xx. Not even a month has passed that it has started giving us trouble and is not working properly.

While purchasing this LED TV which has the code 406 75 MT 42, I was assured it was the latest and the best model. But I have discovered that this is not true. The picture quality is blurred and the buttons on the remote control are also not working properly. I hereby request you to either ensure that these defects are rectified to our satisfaction or otherwise please replace this faulty TV set.


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