I had bought LED lights which include 2 wall lights, 4 mirror lights and a panel light from your showroom vide bill no. 1229 on 22nd December, 20xx. These lights were working satisfactorily till the last week after which one by one five of the lights got fused, that too within a month of buying them. The guarantee period for each light is one year as mentioned on the Bill. It is my request to you to replace these faulty lights at the earliest.
‘Indigo Lights’ enjoys a good reputation and has earned goodwill in the market, so I expect you to do the needful, keeping in mind the reputation of your showroom.
Yours sincerely Shekhar
Sample letter of complaint 4
The drinking water supplied to your locality 84 ,Anandlok Colony, Kanpur has a dirty colour and foul smell. As secretary of the Residents Welfare Association, write a letter in 120-150 words to the Chief Engineer, Water Authority, Kanpur complaining about the problem and requesting him to take necessary action at the earliest.
(Comptt. All India 2014)
Answer
Anand Lok Colony Kanpur 29th july, 20xx Chief Engineer Water Authority,Kanpur
Subject: Complaint against dirty colour and foul smell of drinking water.
Sir,
In the capacity of the Secretary of the Residents’ Welfare Association, I would like to draw your attention to the dirty colour and foul smell of drinking water that is being supplied to our locality, Anandlok Colony.
Since the past three weeks the drinking water that is being supplied to our colony is very dirty and has a foul smell. It is not even suitable for cleaning and washing purpose. We have been buying drinking water and paying water tankers to supply water to us for three weeks now. Despite repeated complaints to the Water Authority no action has been taken so far. This problem has become a serious issue which is bound to take a toll on our health and our pockets. I hope you will consider this problem seriously and give it top priority.
We request you to take strict and immediate action in this matter and hope to get a favourable response from your end at the earliest.
Yours sincerely ABC
Secretary, Residents Welfare Association
A. DHANALAKSHMI, PGT (ENGLISH) END OF MODULE – 2 of 2