Madina Choriyeva

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Madina Choriyeva 
[e-mail]
 
Uzbekistan 
March 4, 20023 
Dear Hiring Manager, 
I am responding to your ad for a Hotel Manager at Flagship Resort and Spa. I started working in the 
hotel industry more than 20 years ago as a guest services representative for Centurion, a boutique 
hotel and spa. While working there, I received several promotions. For the past 10 years, I have 
worked as a Hotel Manager. 
I have the managerial and leadership skills needed to be successful as your next Hotel Manager. I 
remain calm under pressure, have strong problem-solving abilities and possess the communication 
skills needed to work with different types of personalities. I understand the pressure that comes 
from being a Hotel Manager, so I thrive in this type of environment. I use these traits to handle 
escalations from guests and staff grievances when they arise and resolve all problems in a 
satisfactory manner. My performance reviews always note that I excel in this area. I also oversee 
ways to increase revenue and customer satisfaction. I have spearheaded many promotional 
campaigns, which increased bookings by 45%. 
Additionally, I speak multiple foreign languages, which allow me to communicate with more patrons 
and recruit additional staff members. I am fluent in French, Spanish and Mandarin. Furthermore, I 
hold a Master of Science degree in hospitality management and a Bachelor of Science degree in 
business management. 
Thank you in advance for your time and consideration. I look forward to speaking with you soon 
about the Hotel Manager position and sharing further details about my experience and abilities.. 
Sincerely, 
Choriyeva Madina