Engage with the student if possible, but put safety first
Keep an accurate written record
Consider whether “Report and Support” is appropriate
Prioritise your own safety and that of others at the scene
Whenever possible, make sure that you have back –up available
Make sure that you get support by talking the situation through with your line manager, a colleague or one of the Support Services on Pages 7, 8 and 9 of the Guide
When dealing with urgent situations, it is important that any referrals or agreed action plans are followed up, preferably with the student directly.
Please see Page 6 of the Helping Students in Distress Guide.
SUPPORT FOR STUDENTS
University Policies and Procedures Academic Policies and Procedures (Appeals, Absence, Extensions, Personal Circumstances, Voluntary Suspension, Withdrawal etc.)
Sources of support within the University Community:
Sources of support external to the University: Family and Friends General Practitioner Local Support Services i.e. Bereavement, Addiction, Eating Disorder etc.
Disability & Wellbeing Service: The Disability & Wellbeing Service has a range of advisers with specialist expertise in mental health, counselling, health and disability. We offer a broad range of support to students experiencing disability, mental health and wellbeing related issues, which includes, but is not limited to:
Mentoring You can find further information on our service, how to contact, and self-help resources on the Disability & Wellbeing Service website.
The Disability and Wellbeing Service offers a confidential consultation service to all staff who may wish to discuss their concerns about students in difficulty or distress.
Report & Support: A safe campus is the responsibility of everyone who is part of the University community: staff, students and visitors. If you are concerned about something that has happened, you can contact any of the services listed in this guide or use the online Report and Support service to let us know: https://www.strath.ac.uk/ studywithus/strathlife/reportsupport/