İstinadlar
1. Building citizen trust through e-government 2005 Michael ParentT, Christine A. Vandebeek, Andrew C. Gemino
2. The Willingness of e-government service adoption by business users. The role of offline service quality and trust in
technology Jooho Lee, Hyun Joon Kim, Michael Ahn
3. Trust and transformational government: A proposed framework for research Frank Bannister, Regina Connoly
4. Trust and risk in e-government adoption 2008 France Belanger, Lemuria Carter
5. The Economic and Social Impact of E-government Subhash Bhatnagar Professor Indian Institute of Management,
Ahmedabad June 2003
6. E-government, the citizen and the state: Debating governance in the information age, the proposed UNDESA
publication (World Public Sector Report for 2003)
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