Improve Your Communication Skills, 2nd Edition


Improve your Communication Skills



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Improve Your Communication Skills Present with Confidence; Write with Style; Learn Skills of Persuasion ( PDFDrive )

186 Improve your Communication Skills
conversation covers every stage before moving on. What can you 
supply? Have you promoted yourself and your work clearly? What 
are the other person’s needs? Ask: ‘How can I help them?’, ‘Who 
do I know that might be of interest to them?’
Explore possibilities and opportunities. How could this 
person help you? Don’t be afraid to share your needs and goals. 
Doors might open in the conversation that neither of you had 
previously noticed. The question ‘Who do you know who …?’ can 
be a powerful networking question. Remember that you are 
networking to ask, not to demand. Even if they look like a good 
prospect, don’t sell.
The parting stage of a conversation should always involve 
action of some sort. Lots of actions could end a conversation. You 
could:
• invite the person to meet someone else;
• make a gift of information (or food, or drink…);
• agree to meet again; or
• exchange cards.
Exchanging cards
The etiquette of exchanging business cards has become more 
sophisticated in recent years. Business cards are gifts; treat them 
as such and you won’t go far wrong.
Keep your cards in good condition.
This applies to cards 
you receive as well as your own. Business cardholders are a good 
idea; one for your own, one for cards offered. If someone gave 
you a gift, would you immediately stuff it away in your pocket?
Give your card respectfully.
Choose who you offer your card 
to. Give your card when it’s asked for; asking for a card is a 
compliment, so treat it as such. Ask permission to offer your 
card. If you give your card with respect, you will instil respect for 
yourself. Above all, don’t leave a pile of cards on a table.
Receive cards with respect.
The person offering is also 
paying a compliment, by trusting you with their contact details. 
Treat the card as a gift. Take it carefully; look at it; read it (aloud, 
( c) 2011 Kogan Page L imited, All Rights Reserved.



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