Improve Your Communication Skills, 2nd Edition

Chapter 7: Making a presentation
Max Atkinson’s book 
Lend Me Your Ears
(Vermilion, London, 
2004) takes a strikingly new approach to the subject of 
presenting and speech-writing.
Chapter 8: Putting it in writing
Alan Barker’s 
Writing at Work
(Industrial Society, London, 1999) 
is a comprehensive guide to writing business documents.
( c) 2011 Kogan Page L imited, All Rights Reserved.

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200 Appendix
Chapter 9: Networking: the new 
conversation
Two books taking usefully complementary approaches to 
networking are Steven D’Souza’s 
Brilliant Networking
(Pearson 
Education, Harlow, 2008), and 
Power Networking
by Donna Fisher 
and Sandy Vilas (Bard Press, Atlanta, USA, 2000).
( c) 2011 Kogan Page L imited, All Rights Reserved.

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Document Outline

• Cover
• ISBN 978-0-7494-5627-6
• Contents
• About this book
• What is communication?
• How conversations work
• Seven ways to improve your conversations
• The skills of enquiry
• The skills of persuasion
• Interviews: holding a formal conversation
• Making a presentation
• Putting it in writing
• Networking: the new conversation
• Appendix: where to go from here