C. I am gratified that you will take appropriate action. 8. The company you work for has received an order from another company and you are writing to them
to acknowledge the order and let them know when you can deliver. What do you say?
A. About the order you sent on 12 January for.... B. I would like to remind you of the order you sent on 12 January for... C. I refer to your order of 12 January 9. In a letter, you explain that the recipient can contact you if they want more information. What do you say?
A. Give me a call if you want some more information. B. If you would like any more information, please do not hesitate to contact me. C. If you would like any more information, why not get in touch? 10. You began a letter with the recipient’s name (e.g., Dear Mr. Perrin). How do you end the letter?
A. Yours faithfully B. Yours sincerely C. Best wishes 11. You did not begin the letter with the recipient’s name (see number 1 above). How do you end the letter?
A. Yours faithfully B. Yours sincerely C. Best wishes B. Look at these sentences and decide if they are true or false. 1. Formal letters are always longer than informal letters.
2. In a formal letter it is acceptable to use colloquial English, slang and idioms.
3. In a formal letter it is acceptable to use contractions (e.g.,
I’ve instead of
I have )
4. In a formal letter you should include your name and address at the top of the page.
5. In a formal letter, you should always write the date in full (e.g., 1 April 2000 and not 1/4/00).
6. In a formal letter, you should always put your full name (e.g., James Harcourt and not J. Harcourt)
after your signature at the bottom of the letter.
7. Formal letters do not need to be broken into paragraphs. It is acceptable to write them as one
continuous paragraph.
