Gather information from the computer.
Evaluate the problem and implement the solution.
Test the solution.
Try quick solutions.
What should you use to gather information from the computer? (Choose all that apply.)
Windows Event Viewer.
Device Manager.
Listen for beep codes or look for error messages on the screen.
Run diagnostic software.
Connect to the Internet and look for problems concerning the make and model of the com-
9.
You are troubleshooting a computer problem but cannot figure out the cause. How can you
reduce the possibility of redundant effort by another technician?
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