Saturday Night Live, 62, 72–74
Schwartz, Barry, 243
Schwartz, Shalom, 20–21
Scully, Mike, 64
Second Life, 264
Seeley, Elizabeth, 179
Seinfeld, 62, 93
Self-fulfilling prophecy, 99–102
teacher behaviors related to, 99–102
Self-interest, as motivation of givers, 156–58
Selfless giving
asking for help, avoiding, 176–77, 268
empathy trap, 195–201
as pathological altruism, 157–58, 170, 170n
in politics and giver, 12–15
productivity problem of, 172–73, 186–87
pushover effect and givers, 189–215
Selling
and givers, 137–42
and powerless speech, 136–42
stereotypical views of, 135
SendLove, 264
Service sector, givers in, 17–20
ServiceSpace, 266
Shader, Danny, 1–5, 8–9, 192–93
Shambora, Jessica, 42
Shields, James, 11–12
Shipp, Abbie, 187
Showtime, 53–54, 229
Sicoly, Fiore, 81
Silten, Bobbi, 16
Silverstein, Shel, 21
Simmons, Russell, talent in others, recognizing, 119–20
Simon, Carley, 128
Simon, Herbert, 155, 185
Simon, Sam, 63, 67, 88–89
Simonsohn, Uri, 231n
Simpsons, The, 63–64, 66
as collaborative effort, 74, 76–77, 77n, 83–86
Sincerity screening, 189–94
and agreeable versus disagreeable persons, 191–93
Singer, Tania, 165
Skender, C. J.
habits of, 107n
talent in others, recognizing, 96–97, 101–2, 105–6, 117–18
Skilling, Jeff, 37
Small, Deborah, 231
Smith, Adam, 216, 220, 222
Smith, Charles Miller, 180
Smith, Dean, 123n
Smith, Tommie, 110–11
Smith, Will, 93, 158
Soccorsy, Ben, 168
Social networks. See also Networking
beginning of, 38
best networker (2011), 31, 41–43
reputational information, access to, 38–39
takers, recognizing on, 30, 39–41, 43
Social support, burn-out, benefits for, 177–78
Sonju, Norm, 118
Sonnentag, Sabine, 176n
Sorenson, Derek, as giver, shift to, 250–54
Spencer, Graham, 46–50
Spitznagel, Eric, 66
Sprinkling, versus chunking, 170–75
Stanton, Edwin, 16
Staw, Barry, 112–13
Stephen, Andrew, 231
Stern, Ithai, 150
Stockton, John, 109
Stossel, John, 128–29
Stress. See also Burn-out
fight or flight, 177
Student Advisory Centre, 184–85
Stuttering, 128–29
Success
of givers, 6–10, 15–17, 156–58
giver view of, 257
matcher view of, 256–57
taker view of, 256
traits related to, 4
wealth-giving connection, 181–82
Summit of Industrialized Nations, 29
Sunk cost fallacy, 113
Sun Tzu, 21–22
Superhero traits, 234–35
Sze, David, 41n
T
Tafel, Edgar, 68
Tag questions, in powerless speech, 144
Takers
advice seeking from, 153
becoming givers, 219–20, 245–49
board of director positions, 150
call center productivity, 162–63
CEO takers, recognizing, 34–38
and collaboration, 69–70
and creativity, 65, 67–69
disguised as givers, 31–39
and empathy trap, 195–201
and escalation of commitment, 113–17
expectations of others, low, 101
favors, expected return from, 44–45, 58
first impressions of, 32
geniuses as, 63
independence versus interdependence, 69–73, 81
influence, traits related to, 130
“kissing up, kicking down,” 32–33
losses/decline of, 28, 33–34, 45, 67–69, 80–81
negotiation by, 149
and networking, 29–30, 39–41, 43–46, 56
perspective gap, 88, 91–92
in power, behavior of, 33
powerful communication, 130, 133, 147
punished by matchers, 33–34
in Reciprocity Ring, 244–45
responsibility bias of, 82, 84
sincerity screening to identify, 189–94
social networks revelations about, 39–41, 43
success, view of, 256
tendencies related to, 4, 25
Talent development, 94–125
basketball players and coach, 108–11, 115–22, 124–25
concert pianist study, 104–5
disappointing candidates, investing in, 108–12
encouragement, effects of, 102–8
escalation of commitment concept, 112–17
and givers, 101–2, 106–7, 114–17
grit and success, 105–6
investment theory of intelligence, 104
and matchers, 101
practice and success, 104
self-fulfilling prophecy, 99–102
and takers, 101, 113–14
teachers and students, 96–97, 99–102, 105–8
from test results, 98–99, 100
traditional approach to, 103–4
undervalued persons, giving chance to, 118–25
Taliesin, 69
Taylor, Shelley, 178
Teachers
burn-out, 160–61, 165–66
as givers, 101–2, 106–7, 160–78
self-fulfilling prophecy, 99–102
student potential, developing, 96–97, 101–2, 105–8
Teach for America (TFA), 159–62
Team Vanguard, 175
Teams and teamwork. See Collaboration
Tentative markers, in powerless speech, 144–46
Thompson, Wayne, 111, 115, 117–18
Tit for tat
generous tit for tat, 198–201
as matcher strategy, 198
Tocqueville, Alexis de, 242
Todd, Mary, 199
Traynham, Beth, potential, recognized by others, 95, 97, 105
Trumbull, Lyman, 11–14, 199–200
Trusting others, 189–94
empathy trap, 195–201
sincerity screening, 189–94
Tutu, Desmond, 184
Twain, Mark, 1, 10
U
Ultimatum game, 33
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