employees bloomed : D. Brian McNatt, “Ancient Pygmalion Joins Contemporary Management: A Meta-Analysis of the Result,”
Journal of Applied Psychology 85 (2000): 314–322.
low expectations trigger a vicious cycle : Jennifer Carson Marr, Stefan Thau, Karl Aquino, and Laurie J. Barclay, “Do I Want to
Know? How the Motivation to Acquire Relationship-Threatening Information in Groups Contributes to Paranoid Thought,
Suspicion Behavior, and Social Rejection,” Organizational Behavior and Human Decision Processes 117 (2012): 285–297;
and Detlef Fetchenhauer and David Dunning, “Why So Cynical? Asymmetric Feedback Underlies Misguided Skepticism
Regarding the Trustworthiness of Others,” Psychological Science 21 (2010): 189–193; see also Fabrizio Ferraro, Jeffrey
Pfeffer, and Robert I. Sutton, “Economics Language and Assumptions: How Theories Can Become Self-Fulfilling,” Academy of Management Review 30 (2005): 8–24.
new auditors : D. Brian McNatt and Timothy A. Judge, “Boundary Conditions of the Galatea Effect: A Field Experiment and
Constructive Replication,” Academy of Management Journal 47 (2004): 550–565.
investment theory of intelligence : Raymond Cattell, Abilities: Their Structure, Growth, and Action (New York: Houghton Mifflin,
1971), and Intelligence: Its Structure, Growth, and Action (New York: Elsevier, 1987); see also Frank Schmidt, “A Theory of
Sex Differences in Technical Aptitude and Some Supporting Evidence,” Perspectives on Psychological Science 6 (2011): 560–
573.
landmark study of world-class musicians, scientists, and athletes : Benjamin Bloom, Developing Talent in Young People (New
York: Ballantine Books, 1985), 173.
“traced the lineage of the world’s most beautiful swans” : Daniel Coyle, The Talent Code: Greatness Isn’t Born. It’s Grown. Here’s How. (New York: Bantam, 2009),173.