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At a regional level: Good practice standards developed by professional bodies can require clinicians to:
involve patients in treatment and management decisions
provide them with education and support for self-management
adopt strategies guided by evidence, to build health literacy
standards could also require clinicians to help patients navigate the system and to guide them to appropriate sources of health information and decision aids
patient feedback obtained by means of standardised questionnaires can be used to monitor the performance of clinicians and reward good practice
national bodies responsible for professional education, including the development of educational methods, curricula and assessment, should ensure that care providers comply with patient-centred standards.
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