12 Read the definition given to the word “MEMO” and tick possible characteristics.
•
Be brief
•
Use informal style
•
Be impersonal (use passive)
•
Use salutary remarks
•
Keep concise and to the point
• Use bullet points if necessary
•
Use a short thank you to finish
Memos are written to an entire office. Memos tend
to inform colleagues of office procedural changes
that apply to a large group of people. They often
provide instructions using the imperative voice. It
has specific format and rules.
13 Read the sample of a memo and write your own.
Memo
To:
Jason Edgewick
From: Abe Forte
Date:
September 12
Subject:
Sales Meeting
The quarterly sales meeting will
be held on September 12 at the
Radisson City Center. You are
cordially invited to participate in
the interactive planning session
at 10:00 a.m. Your insights will
be extremely valuable as the sales
team frames the plan for the next
year.
Please confirm your attendance
by Friday, calling me at x5432 or
e-mailing me at
aforte@goodtobegreen.com.
Thanks in advance for your
participation.
Memo
To
From _
D ate__
Subject
(Main body is the core section. List your
key concerns first. Put in some details as
to what is an issue. Be coincise.)
(The closing part list your recom
mendations for how to address the core
issues or problems. List the steps that need
to be taken, by when and by whom.)
Scale Up
59
Lesson 12
Read and discuss.
RISK MANAGEMENT
*
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