Development Aspects Impressum Editors

(Supra) Town institutions and organizations
Institutions, legal and regulatory frameworks Coherence and relations at town level Stakeholder interactions Organizations and systems Planning systems and municipal performance
Service coverage and quality	Service coverage Quality of services Quality of infrastructure Development of services Operation and maintenance by WatSan providers Drainage and waste management by local government Town planning and land ownership
Public engagement and access	Promises and expectations Ownership of project and assets Attitude, transparency and integrity Impact on health and environment Communication and sensitization WaSH* awareness and practices
Procurement and contracting	Investments and procurement processes Time requirement for investments and operational arrangements (Quality of) Contracts

Abbreviations: WaSH, water, sanitation and health

3. Target groups

On this basis, and together with the study of related project documents, the in- ternational partners designed a CD programme that consisted of 27 different CDIs aimed at about 3,000 people in the 11 towns. At a later stage the programme was further rationalized to comprise 21 CDIs and 2,200 people. The target audience was made up of six stakeholder groups and 29 specific target groups. The six stake- holder groups included the water utility, the local government, other government bodies, CBOs and vulnerable groups, the private sector and other groups. The 29 target groups represented the different entities, task groups and/or hierarchical levels within the six stakeholder groups. For example, in the case of the water utility, four specific target groups were distinguished: the board and managing director; senior managers; middle-level managers and professional staff; and tech- nicians and operators (see table 3 for details).

The CD interventions were designed to have durations of between 1 and 3 days, with some being implemented once and others more often, depending on the anticipated demand and the size of the target group. The CD programme as designed included a total of 110 CD events. Some of these were to be carried out in each of the 11 towns, whilst others were to be conducted at national and su-

pranational levels. The set of 27 interventions included: 10 interventions on water, sanitation and solid waste management; 4 on pro-poor governance; 3 on gender and vulnerable groups; and 10 on local economic development. The target groups were defined for each intervention including the proposed number of participants from each target group.

Table 3: Stakeholders and target groups for the CD interventions