Digital Literacy Skills Framework


Digital technologies and systems



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digital literacy skills framework accessible FSSP edits October 2021 (1)

Digital technologies and systems

      • Identifies common digital systems to complete familiar tasks

      • Understands some general design and operating principles of digital devices and systems

      • Demonstrates familiarity with the layout conventions of websites and electronic documents

      • Identifies appropriate digital system to use to seek immediate information

Create, organise, present and problem solve

      • Uses a limited number of software packages

      • Uses search engines effectively

      • Ensures operating system is current and updated

      • Uses a limited range of digital peripherals

      • Uses common symbols and terminology associated with the digital world

      • Uses familiar data management systems

      • Uses familiar digital systems and devices to access, organise and display information

      • Troubleshoots familiar issues and knows when to ask for assistance

      • Uses internet-based services to carry out a limed range of activities and transactions



Domains of Communication

Digital literacy Level 2 Sample activities

Personal and community

      • Downloads a document from the internet

      • Connects to free, public Wi-Fi

      • Responds to an online ad on an e-Commerce site, e.g. eBay or Gumtree or other

      • Conducts a video call, e.g. Facetime or other

      • Uses MyGov account

      • Books a table at restaurant online

      • Checks complete email trail before forwarding

      • Makes an online purchase, e.g. movie tickets, taxi

      • Attaches a digital file to an email or sends an MMS, e.g. a photo

      • Ensures operating system upgrades are downloaded and installed

      • Uses interactive touch screen map, e.g. shopping centre map

      • Uses phone app to check public transport timetable or check-in for a flight

      • Edits and changes graphic files, e.g. a photo

      • Initiates email communication

      • Uses a joystick or controller to play a challenging game

      • Recognises and deletes phishing emails


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