Digital Literacy Skills Framework



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digital literacy skills framework accessible FSSP edits October 2021 (1)

Workplace and employment

      • Understands highly familiar digital terminology, e.g. desktop, log on, log off

      • Minimises, maximises and closes screens

      • Turns computer off and on again as a troubleshooting strategy

      • Operates equipment using digital interface, e.g. adjusts speed of conveyor belt

      • Makes a call on a mobile phone

      • Enters delivery address into GPS navigator and locates directions

      • Locates a highly familiar document, e.g. client record

      • Creates a password or PIN

      • Communicates using a two-way radio

      • Saves a file or report in an established filing or data management system, e.g. notes under client name

      • Sends short and simple reply to an email communication using a digital device

      • Deletes inappropriate joke emails

      • Responds to pedestrian alert system (while operating forklift)

Education and training

      • Logs on with username and password

      • Changes font in a document heading and saves

      • Completes basic internet search to find specific information, e.g. today’s temperature

      • Turns tablet off and on again as a troubleshooting strategy

      • Creates a new folder for student files

      • Uses digital language translator for short, simple text

      • Uses drop down menu to select option on digital form, e.g. state or territory

      • Saves a file into a designated folder, e.g. own work to student file

      • Uses computer mouse with increasing accuracy and right clicks to locate menu

      • Distinguishes ‘Reply’ from ‘Reply all’

      • Recognises a range of software icons on desktop, e.g. Microsoft Office® suite

      • Recognises a limited range of symbols, e.g.



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