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Training to staff
Well performing staff were chosen
among the existing staff. These staff
were given training on the Bada Loan
and its processes.
Some of the internal staff are
taken from the organization
and some new staff has been
inducted in the ratio of 60:40
to pilot test this new loan.
Existing staff are trained
for the product delivery.
However, their designation
changes according to the
product.
Staff were trained thrice to
make them aware about the
product and services. Existing
staff were picked up for the
operations initially.
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