Letter writing exercises

LETTER WRITING EXERCISES 
Also 
In addition
In addition to this 
Added to this 
…… is / was also unsatisfactory / unacceptable 
Not only ……, but also
To make matters worse,
Furthermore 
Mentioning negative consequences: 
I'm afraid that… 
Unfortunately,
Expressing Dissatisfaction: 
It is not acceptable to / that 
I am not at all pleased that 
I am disappointed because 
Demanding action: 
I suggest that you replace the item 
I therefore suggest that I be given a full refund 
I would be grateful if my money was refunded 
I would be grateful if you could give me a full refund 
I would like to request that 
To resolve the problem, I would appreciate it if you could 
Ending the letter: 
I look forward to hearing from you 
I look forward to receiving a full refund 
I look forward to receiving a replacement 
I look forward to receiving your explanation 
I look forward to your reply and a resolution to my problem 

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OLIMOVA MUTABAR GAYBULLAYEVNA 
7 
LETTER WRITING EXERCISES 
1. I / complain / in /am / about /writing /to / order 
2. with/ dissatisfaction/ I/ to /express/ my/ am /writing 
3. extremely/ that/ with/ I/ the/ received /am/ dissatisfied/ service/ I/ . 
4. like / draw /first/ to/ thing/ attention/ The / I/ would/ your/ to/ is
5. all / am/ at/ pleased /I/ not/ that 
6. am / disappointed/ I / because 
7. the/ replace / you/ I /suggest/ that / item 
8. suggest/ a full/ I/ therefore / that/ be/ given/ I/ refund 
9. was/ be/ if/ grateful/ I /would/ money/ my / refunded 
10. I /would /be/ grateful/ if/ you /could /give /me /a full /refund 
11. problem/ you/ if/ appreciate/ To/ I / resolve/ the / would/ it/ could 
12. hearing /forward/ I/ look/ from /to/ you 
13. forward/ look/ I/ to/ a full / receiving/ refund 
14. receiving/ forward / I/ to / look / a replacement 
15. forward/ I / receiving/ look/ to/ explanation/ your
16. my/ I /look /forward/ to/ your/ reply/ and/ to/ a resolution/ problem