19.17We may set a minimum number of EMB Plans that you must purchase and retain. The minimum number of EMB Plans is set out in your application form or your agreement with us.
19.18The minimum number of EMB Plans may be achieved through a combination of EMB Standard Plans, EMB Lite Plans and EMB SIM Only Plans.
19.19 If you are no longer eligible for an EMB Plan or if the number of EMB Plans you have connected is below the minimum number we have agreed (and if relevant, by the time we have agreed), we will:
(a)cancel your EMB Plans and charge you an Early Termination Charge (“ETC”) (if applicable); and
(b)migrate you to a Telstra Mobile Broadband $69 Monthly Casual Data Plan on a month-to-month basis instead. If the Telstra Mobile Broadband $69 Monthly Casual Data Plan is no longer available, we may transfer all your EMB Plans to any other current plans which are reasonably comparable. We will tell you before this happens
Usage
19.20The Telstra Enterprise Mobile Broadband service cannot be used with wireless gateway routers.
19.21Your plan's monthly spend includes the costs of you accessing data from your private network and other data accessed on other APNs via the Telstra Enterprise Mobile Broadband service, subject to clause 19.22.
19.22Our FairPlay Policy applies to your use of your EMB Plan. Our FairPlay Policy is set out in Part A - General of the Telstra Mobile Section of Our Customer Terms, and should be read so that any specific reference to Telstra Mobile IPWAN also includes Telstra Enterprise Mobile Broadband. When calculating data volumes for this purpose:
(a)where the volume of data transferred is not a whole number of kilobytes, it is rounded up to the next kilobyte at the earlier of the end of each session or 24 hours; and
19.23If you fail to comply with our FairPlay Policy or exceed the limit of your EMB Plan and do not rectify this when we tell you to, then in addition to the rights set out in Part A – General of the Telstra Mobile Section of Our Customer Terms, we may move your services to the Telstra Mobile Broadband $69 Monthly Casual Data Plan on a month-to-month basis instead and we may charge you an ETC as set out in your application form or separate agreement with us. If the Telstra Mobile Broadband $69 Monthly Casual Data Plan is no longer available, we may transfer all your EMB Plans to any other current plans which are reasonably comparable. We will tell you before this happens.
19.24You cannot use the included data access for other calls or services, BlackBerry, Java, SMS (including Premium SMS), MMS, FOXTEL by Mobile, BigPond Photos, BigPond BigBlog, WAP, content subscription services, circuit switched data, Push to Talk, voice calls, MessageBank (voice or video) or international roaming. Standard charges will apply for use of these services.
International roaming
19.25For terms relating to our International Roaming services, please see Part I International Roaming of the Telstra Mobile Section of Our Customer Terms.
Eligible voice plans
19.26You must have an Eligible Mobile Voice Plan connected to each intended service.
19.27For the purposes of the Enterprise Mobile Broadband Plan service, an Eligible Mobile Voice Plan is any post paid voice plan available to our business customers that have a valid Australian Business Number.
19.28We will automatically connect a service to the Telstra Data Default Voice Plan if you fail to elect an Eligible Mobile Voice Plan for that service.
19.29The Terms and Conditions for Telstra Data Default Voice Plans (including the applicable charges for voice calls to an Australian fixed or mobile number on the Telstra Data Default Voice Plan) are set out in the Telstra Mobile Broadband General Terms clause.
19.30If the other parts and sections of the Telstra Mobile Section of Our Customer Terms are inconsistent with something in this Telstra Enterprise Mobile Broadband section of Our Customer Terms, then this Telstra Enterprise Mobile Broadband section applies instead of the other parts and sections of the Telstra Mobile Section, to the extent of the inconsistency.
Cancellation
19.31If you cancel your EMB Plan before the end of the term (other than for our material breach) or we cancel your service as set out in the clause below, we may charge you an ETC. The ETC is specified in the Telstra Enterprise Mobile Broadband application form or your separate agreement with us.
19.32We may terminate your access to our networks if you use them to adversely impact the operation and/or other customers’ enjoyment of our network or if you breach a material term of these terms, in accordance with the General Terms of Our Customer Terms. We will tell you before this happens.
At the end of your contract term
19.33At the end of your contract term, your service will remain on the EMB Plan on a month to month basis. If that EMB Plan is no longer available, we may roll your service on to any other monthly plan which is reasonably comparable. We will tell you before this happens. If you are not happy with your new Plan, you may terminate that Plan by telling us.
