faster and more accurate diagnoses : Carlos A. Estrada, Alice M. Isen, and Mark J. Young, “Positive Affect Facilitates Integration of
Information and Decreases Anchoring in Reasoning Among Physicians,” Organizational Behavior and Human Decision Processes 72 (1997): 117–135.
Virgin mogul : Richard Branson, Losing My Virginity: How I’ve Survived, Had Fun, and Made a Fortune Doing Business My Way (New York: Crown Business, 1999), 56; and Business Stripped Bare: Adventures of a Global Entrepreneur (New York:
Penguin, 2011), 327.
more sustainable contributions : Adam M. Grant and David M. Mayer, “Good Soldiers and Good Actors: Prosocial and Impression
Management Motives as Interactive Predictors of Affiliative Citizenship Behaviors,” Journal of Applied Psychology 94 (2009):
900–912.
Chapter 7: Chump Change Opening stories : Personal interviews with Jason Geller (December 14, 2011), “Lillian Bauer” (January 15, 2012), and Peter Audet
(December 12, 2011, and January 19, 2012).
consultants in a large professional services firm : Diane M. Bergeron, Abbie J. Shipp, Benson Rosen, and Stacie A. Furst,
“Organizational Citizenship Behavior and Career Outcomes: The Cost of Being a Good Citizen,” Journal of Management (forthcoming).
victims of crimes : Robert Homant, “Risky Altruism as a Predictor of Criminal Victimization,” Criminal Justice and Behavior 37
(2010): 1195–1216.
thin slicing : Malcolm Gladwell, Blink: The Power of Thinking Without Thinking (New York: Back Bay Books, 2007); and Nalini
Ambady and Robert Rosenthal, “Half a Minute: Predicting Teacher Evaluations from Thin Slices of Nonverbal Behavior and
Physical Attractiveness,” Journal of Personality and Social Psychology 64 (1993): 431–441.
