Quality Standards for Diabetes Care Toolkit

Resources

The Health Mentor Online resource for people with diabetes has been developed to help people with diabetes gain knowledge and self-management skills. Its content is quality assured by the New Zealand Society for the Study of Diabetes. It can be accessed at: www.healthmentoronline.com
Health Navigator New Zealand developed a Self-Management Support Toolkit (2012). It provides practical tools, resources, programme information and examples to help teams apply evidence and knowledge-based approaches to self-management support. Over time, it is hoped this toolkit can be localised for different regions of the country as well as updated, revised and refined to become an essential guide to self-management support for health care teams throughout New Zealand. It can be accessed at: www.healthnavigator.org.nz/self-management/resourcestoolkit/.
The Institute for Health Care Improvement has developed a toolkit for clinicians to assist the partnering in self-management support. It can be accessed at: www.ihi.org/resources/Pages/Tools/SelfManagementToolkitforClinicians.aspx.
The World Health Organization’s document ‘Making health services adolescent friendly’ contains useful guidance on tailoring services to meet the specific needs of adolescents. This guidebook sets out the public health rationale for making it easier for adolescents to obtain the health services that they need to protect and improve their health and wellbeing, including sexual and reproductive health services. It defines ‘adolescent-friendly health services’ from the perspective of quality, and provides step-by-step guidance on developing quality standards for health service provision to adolescents. Drawing upon international experience, it is also tailored to national epidemiological, social, cultural and economic realities, and provides guidance on identifying what actions need to be taken to assess whether appropriate standards have been achieved. The guidebook is intended to be a companion to the ‘Quality Assessment Guidebook: A guide to assessing health services for adolescent clients,’ which was published by the World Health Organization (WHO) in 2009. These two guidebooks are part of a set of tools to standardise and scale up the coverage of quality health services to adolescents, as described in another WHO publication, ‘Strengthening the health sector’s response to adolescent health and development’. It can be accessed at: www.who.int/maternal_child_adolescent/documents/adolescent_friendly_services/en/