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Related: Understanding the Project Management Processes and Phases



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Related: Understanding the Project Management Processes and Phases
Warehouse management
SAP equips warehouse managers with everything they need to manage a successful warehouse. Here are some of the extended warehouse management capabilities:

  1. Inbound processing management The SAP extended warehouse management module makes inbound processing straightforward with data validation for shipping notifications, acceptance of production receipts and optimized receipt processing.




  2. Outbound processing management The outbound processes module gives warehouse managers the functionality to schedule packing and shipping activities, select stock according to attributes and augmented reality picking features.




  3. Storage and operations management The storage module gives warehouse managers complete control of the internal process, including cycle counting and physical inventory, stock visibility and handling equipment status.




  4. Cross-functional management features
    The extended warehouse management module includes other cross-functional features, such as batch management, serial number management, dock appointment scheduling, traceability processing and cross-functional analytics.



Customer relationship management
SAP provides a customer relationship management system that allows CRM professionals to automate and integrate every customer activity, including sales, marketing, customer service and commerce. Here are some functionalities of the customer relationship management module:

  1. Sales CRM
    The sales CRM system provides a better experience for customers by including features like sales strategy content recommendations, AI-powered guided selling, individualized quotes, sales negotiation workspaces, real-time quota and plan modeling, dispute resolution management platforms and revenue, billing and invoice management.




  2. Marketing CRM
    The marketing CRM system gives marketing professionals the advantage by including features like unified customer profile access, customer behavior insights, seamless customer experience creation, marketing campaign management, team collaboration, multi-dimensional analysis and customer identification and targeting.





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