CV: Wim Oonk Q3 2013
Personally:
Surname: Oonk
Nickname: Wim
Address: Georgsweg 12
Zipcode and residence: 47559 Kranenburg
Phone (Mobile): +31653388040
Date of birth: 24-09-1954
Gender: Male
Nationality: Dutch
Available from: 15-09-2013
In my over 30 years experience, I have accomplice many projects within the financial, industrial, commercial and public sector. As an all-round Senior Financial Business Controller/Auditor I am able to complete complex projects and programs within the scope defined by the organization and the required time framework.
My experience ranges are from all financial responsibilities to the operational core. As the design and layout of "Shared Services", "executive dashboard" and the optimization of the "end to end" processes "Order to Cash", "Record to Report" and "Purchase to Pay '
My specialties are:
1. Financial manager with knowledge and experience of USGAAP / IFRS / Basel , managing international M & A teams / Financial Shared Services Centers and the establishment and improvement of reporting and Controls (e.g., SOX and SAS 70)
2. Business Process Manager with knowledge and experience of Six Sigma (Black belt level) the organization of BWise and continuous improvement of processes and ISO 9001 internal auditor.
3. Risk manager with knowledge and experience of Business Continuity Management, Information Security ISO 27001, Solvency II and scenario planning.
4. Trainer of IFRS / USGAAP, business process management and coaching "process improvement" workshops (end2end processes), Finance for Non-Financials and risk analysis / scenario planning
Besides my more than thirty years of experience I have followed executive education local and abroad. I like to deepen the relationship between people, organization, processes and systems. The development and coaching of employees in an ever changing environment make every assignment special to me again. I work with employees to minimize operational risks and costs and a maximization of people, planet and profit. My experiences over the past 30 years I have recorded in books and articles. This idea may well contribute to a direction and give your company optimum focus.
Key qualities are: Experienced manager, team player, communicative, analytical, organizational, enthusiasm Office, stress resistant, perseverance, creative, socially intelligent hands-on and pragmatic
Education and training:
Period
|
Education
|
Diploma
|
1983 – 1987
|
SPD 1, 2 en AA te Amsterdam and Utrecht
|
Yes
|
1990 – 1992
|
MBA College – Oxford
|
Yes
|
|
|
|
Courses
|
Description
|
Certificate
|
ISO 9001, Lloyds
|
Trainer and interne auditor
|
Yes
|
Total Quality Management College
|
TQM Management & Trainer education, Brussels
|
Yes
|
Prince2/Shell project framework
|
Foundation project management
|
Yes
|
Change management
|
10 angles for changes, Nyenrode
|
Yes
|
Supply Chain management
|
E-procurement, strateisch inkopen, Nyenrode
|
Yes
|
Business process Outsourcing
|
Financial Shared Services, Nyerode
|
Yes
|
ISO 27000 en NEN 7510, ORM,
|
Information Security and risk management
|
Yes
|
IFRS / Basel 2
|
International Financial accounting and reporting
|
Yes
|
Corporate Governance en SOx 404
|
In relationship with IFRS and Basel 2
|
Yes
|
IFRS 4 / Solvency II
|
In the area of Insurance and Banking
|
Yes
|
Software knowledge
Financial/Operational
|
|
|
Exact (Globe en e-Synergy)
|
SAP R3
|
|
|
Hyperion/Oracle
|
|
|
FICO and CD
|
|
|
Process/ HR / Others
|
|
|
B-Wise Builder en Internal Control
|
MS Office Project 2003
|
MAVIM SIS
|
|
|
|
Language knowledge:
Language
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Communication
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Writing
|
English
|
Good
|
Good
|
German
|
Good
|
Good
|
|
|
|
Hobby and leisure:
Hobbies
|
|
|
Writing books and articles
|
Swimming and Diving
|
Golf
|
|
Summary work experience:
Company
|
Branch
|
Function
|
Assignments 1992 - Present
|
Achmea
|
Insurance/ Banking industry
|
Change manager and manager of several project managers
|
NXP semiconductors
|
Industry
|
Finance program support project lead F&A program training
|
NXP semiconductors
|
Industry
|
Manager Contract FSSC Quality Assessment
|
Ministry of Traffic and Water management, The Hague
|
Government
|
Senior Project manager Finance and trainer
|
SERP project , Shell The Haque
|
Industry
|
Senior Project manager and trainer
|
altro consult, Chemnitz (Duitsland)
|
ICT Services
|
Senior Project manager ISO 27001
|
Shell Real Estate, The Hague
|
Industry
|
Project manager Compliance audits
|
ING Bank Global, Amsterdam
|
Banking
|
Global ISDA and ORM project manager
|
Shell Downstream One (SDSI)
|
Industry
|
Project manager global accounting
|
Shell Global Services, The Hague
|
Industry
|
Project manager Information Security
|
RABO Bank the Netherlands
|
Banking
|
Manager Operational Risks
|
Achmea Health Care
|
Health insurance
|
Project manager process control
|
Shell Services International and Chemicals
|
Industry
|
Project manager and trainer Contract Compliance Europe
|
Telfort/O2, LA Mobile and Fixed
|
Telecom
|
Project manager P& C and trainer
|
Osdorp city district of Amsterdam
|
Government
|
Project manager Systems & Finance
|
Arbeidsvoorziening, The Hague
|
Government
|
Quality Assurance manager
|
KPN, Enterprise Solutions Europe
|
Industry
|
Finance manager and trainer
|
Bates Cepro, Maastricht
|
Industry
|
Project manager Finance & Quality
|
Rabo academy
|
Banking
|
Trainer en Financial advisor
|
Expamet Construction Services Ltd.
|
Industry
|
Financial manager & Trainer
|
Summary trainer experience 1990 – 2012:
Company
|
Branch
|
Function
|
NXP semiconductors training
|
Industry
|
F&A Training en workshops Europe en Asia
|
Kramp group
|
Industry
|
Trainer scenario analyze
|
Erasmus Universities
|
Education
|
Program manager Master Information Security
|
Finace/HES A’dam
|
Education
|
Senior trainer en trainer Coach Master of Control
|
Rabo Academy
|
Banking
|
Training developer en senior trainer (financial processes)
|
DSM/KPN
|
Industry
|
Trainer en workshops coordinator
|
Expamet
|
Industry
|
Trainer TQM van Direction t/m shop floor
|
Work Experience:
Period
|
2011 – Present
|
Company
|
Achmea,
|
Branch
|
Insurance and banking industry
|
Function
|
Change manager and manager of several project managers, Business analysts and Test coordinators
|
Setting the scene
|
Achmea has many labels and business units with its own source and target systems and aims to standardize all financial processes where possible and will connect all their source systems (more than 20) to ONE Achmea SAP system before the end of 2012 . During these transition the compliance, effectiveness and efficiency of management reports are examined and secured. Achmea provide for the business a clear and timely management information system.
|
Proceedings
|
As change manager responsible for the quality of financial processes to ensure and improve where required during the connection of the source systems to ONE Achmea SAP system. Responsibility to ensure the timely and proper completion of multiple project plans (e.g. agents, management information, and IFRS4, Solvency II). Controlling multiple project managers / business analysts and test coordinators and agree requirements with the business managers of Achmea.
|
Result
|
Reached agreements with the business and AIT on the manner of implementation of project plans for 2011 to 2012. Where possible and desirable financial credit management processes are improved and compliant with Solvency II and IFRS 4. A bridge has been build between F & RE and businesses.
|
Period
|
2010– 2011
|
Company
|
NXP Semiconductors
|
Branch
|
Industry
|
Function
|
Manager Contract FSSC Quality Assessment
|
Setting the scene
|
The FSSC contract with Capgemini 2007 – 2012 has to be reviewed before extending the contract and an assessment is required. Main objectives are to validate the 2007 – 2010 control framework: performance, pricing and Quality of the services.
|
Proceedings
|
During the period Q4 2010 - Q1 2011 a quality assessment on the Capgemini (CG) FSSC contract has been performed including site visit at Chennai, India. Main activities are: performing desk research at NXP, completing the questionnaire with Capgemini and validating the figures in price (P) and volume (Q)
|
Result
|
Define Q2 2011 - Q3 2011 KPI’s as part of the management review processes as well as PPI’s in the process areas subject to required improvements are performed. In Q3 2011 the current, new and future key business (e.g. End to End processes and the NXP SSC activity transition to FSSC CG) are established in a new contract framework as a preparation for the contract negotiation by Procurement
|
Period
|
2010 – 2011
|
Company
|
NXP Semiconductors
|
Branch
|
Industry
|
Function
|
Project lead F&A training program finance robust processes
|
Setting the scene
|
NXP is founded by Philips and from 2007 and independent company. As part of the NXP robust processes program the Finance Robust Process Program has defined 12 projects to improve the quality within the Finance global function. The creation of a Training Framework for the F&A community is required.
|
Proceedings
|
As Project manager I gather all deliverables from the projects and create the right training formats for the Quarterly training timeslot for Q3 2010 – Q2 2011 by, reviewing the content, translate the information into the right format for training and think about the best manner to conduct the training. The developed training including Casus are USGAAP/IFRS, Masterdata, Month End Close, Standard Operating procedures, Fixed Assets, Quality Assurance and Shared Services.The Q3 2011 training is part of the handover phase to the Learning and Development of HRM.
|
Result
|
Project plan for 2010 – 2011 with Four Quarterly training packages for Europe and Asia and a handover document for the HR organization .
|
Period
|
1998 – 2010
|
Company
|
Finace, Amstelveen
|
Branch
|
Financial en ICT Services
|
Function
|
Project manager Training program development and Quality Assurance
|
Setting the scene
|
Finace was founded in 1997 and grew to 750 employees in 2010. From the start I was part of the management team and the designer of the Financial Shared Services concept. As senior consultant/financial manager I have executed projects at the key customers e.g. Shell, Rabobank, ING, Achmea and Nuon
|
Proceedings
|
As project manager responsible for the achievement of a MSc. of Control University of Amsterdam training program for 300 – 400 employees and a companywide Quality assurance program. Defined the projects of developing the Finace Academy and Quality Assurance program. Implement the project with 15 – 20 team members. Key requirements of the projects are developing and improving the Finace Training and Quality Assurance.
Below you find summary per assignment 1998 – 2010
|
Result
|
Below you find summary per assignment 1998 – 2010
|
Period
|
2009
|
Company
|
SERP, The Hague
|
Branch
|
Industry
|
Function
|
Senior Project manager Systems
|
Setting the scene
|
A detailed Global project definition is required within the international Shell Company environment to change JD Edwards systems into one Global SERP (SAP R3) organization. With the result to be cost effective and efficient.
|
Proceedings
|
As Project manager responsible for a detailed project plan for executing the global synchronization of all current global systems into the SERP organization with 25 – 30 focal point in the business.
|
Result
|
A detailed project plan agreed with all the focal point and complete to achieve a complete roll-out within the Global Shell organization.
|
Period
|
2008
|
Company
|
altro consult, Chemnitz in Germany
|
Branch
|
ICT Services, Germany
|
Function
|
Senior Project manager ISO 27001
|
Setting the scene
|
A large customer (BEB) requires a ISO 27000 certified altro consult organization
|
Proceedings
|
As project manager (Team all key focal points (8 people) of the organization including customer BEB) responsible for the plan to assure a project assignment, design and conditions of the IT/Finance/HR organization to a ISO 27001 level. After definition of the current and the required situation a GAP analysis is drawn to the missing activities, processes and controls of current situation of relative desired position mapping. Using the GAP analysis, the design of the ISO 27001 framework has been implemented according to je project plan and schedule to prepare the total organization of the processes leading to the ISO 27001 certification of altro consult.
|
Result
|
Detailed project assignment with design and project conditions to implement the ISO 27001 requirement s and prepared the organization successfully for the external ISO 27001 certification and the development and implementation of an internal audit program. Including a Third Party Management Framework (SAS 70) for the client BEB.
|
Period
|
2006 – 2007
|
Company
|
Shell Real Estate, The Hague
|
Branch
|
Industry
|
Function
|
Project manager and trainer Compliance audits
|
Setting the scene
|
Shell Real Estate needs an external collateral compliance audit of the strategic suppliers worldwide. Thus insight into the current risks of suppliers (ISDA/CSA), within the collateral risk management process design and regulatory compliance of Shell.
|
Proceedings
|
Together with the Global Risk Unit and strategic suppliers (10 – 12 persons) as project manager I have define the plan to assure a project assignment, design and conditions of the global risk organization to conduct a contract compliance audit at 5 strategic suppliers of Shell. The project requirements focus on the contract negotiation enforcement, risks within the chain between Shell and the supplier, to achieve a minimum of risks according to the 2005 ISDA collateral Guidance. A good and secured customer - supplier relationship is a key.
|
Result
|
Result is the achievement of the project conditions as successful auditing all strategic suppliers and report to senior management. The recommendations for a secured relationship with a minimum of risks against the ISDA/CSA standard, to improve the standard contracts, financial claims, the processes between the departments and how implementation of corporate strategy "as possible”. The promotion of 'contract compliance directives serving senior management and compliance with legal requirements.
|
Period
|
2006
|
Company
|
ING International, Amsterdam
|
Branch
|
Banking
|
Function
|
Global ISDA and ORM project manager
|
Setting the scene
|
ING is an international variety of internal regulations. The global outsourcing of system functions to international suppliers / partners with ING is a need for one single international ING outsourcing policies, standards and guidelines in line with ISDA/CSA.
|
Proceedings
|
As project manager (Team of all key focal points 20 people, of the global ING organization) responsible for the plan to assure a project assignment, design and conditions of the Information Security and Risk organization to a ISO 27001 and SAS 70 level. In close cooperation with the newly appointed Global Information Security management team, global outsourcing and third-party management policies, guidelines and standards are developed (including SAS70 and 2005 ISDA Collateral Arrangement).
|
Result
|
The project team achieves all its goals: One uniform global policy and standard with guidelines for outsourcing of Information and Security (SAS 70/ISDA/CSA) have been developed. Specific issues within the development are Hosting Services, connectivity and contract clauses.
|
Period
|
2005 – 2006
|
Company
|
Shell Downstream One, The Hague
|
Branch
|
Industry
|
Function
|
Project manager and trainer global accounting
|
Setting the scene
|
The migration includes Shell Chemicals, Refineries and Sales at Shell Downstream calls for a reassessment of the global project control processes and a uniform standard for all migrated parts of Shell Downstream One.
|
Proceedings
|
As project manager (Team of all key focal points 12 people, of the global SEOP organization) responsible for the plan to assure a project assignment, design and conditions of the Inventory of the current project control processes, standards, policies and responsibilities and powers. From here a “best-practice” exercise lead to one project design for the global (re) design of all program and project accounting processes and managing the eight global project controllers.
|
Result
|
The project team achieved according to the project plan one worldwide project control standard policies and guidelines with an execution at a global, regional and local level for Shell Downstream One, to ensure that an appropriate project control is in place.
|
Period
|
2005
|
Company
|
Shell Global Services, The Hague and Rijswijk
|
Branch
|
Industry
|
Function
|
Project manager and consultant Information Security
|
Setting the scene
|
As part of the IT Governance and SOX certification program Shell sees the need for a connecting process Third Party (Suppliers / partners) in Information Security with respect to the other process equipment to achieve.
|
Proceedings
|
Together with the EP (UP-stream) and strategic suppliers (15 – 20 persons) as project manager I have define the plan to assure a project assignment, design and conditions of the global risk assessment requirements to conduct with the global focal points "of Shell a Third Party Information Security Management a Policy and Standard. Software license compliance management, cooperation with the focal point and a self-assessment guideline / Health Check developed and implemented. Following is a worldwide inventory of Disaster Recovery and Business Continuity plan implemented.
|
Result
|
Together with my project team (20 persons) a uniform Information Security Standards in accordance with ISO 17999 (today 27001) has been executed and is ready for further implementation and planning processes to ensure the guarantee of the realization and testing of these plans in line with the SOx 404 requirements.
|
Period
|
2004
|
Company
|
RABO Bank Netherlands, Unit “Betalen en Sparen”, Utrecht
|
Branch
|
Banking
|
Function
|
Manager Operational Risks
|
Setting the scene
|
Operation Services Rabobank the Netherlands required to be compliant with Basel II and the guidelines for Collateral Practitioners. This includes the efficient and effective creation of a Operational Risk Management System (ORMS).
|
Proceedings
|
As manger of Operational Risks responsible for a 20 people in Utrecht and Eindhoven. Main task is bringing together the Process Quality Management Unit and the Internal Auditing Unit and the direct control of the current workforce. The merger should lead to a further reduction of fraud, risks, poor working conditions, errors or omissions in relationships with clients, system disturbances, and inadequate process management to deliver efficient and effective organization and thus to achieve a cost reduction (Workspace and FTE reduction). Coordination and guidance in the implementation and reporting of operational losses.
|
Result
|
As manager responsible for the execution of the team that the ORM program (including ISDA/CSA) meets the requirements as stated in the Basel II agreement. The restriction and reduction of operational risks. A new organizational structure around operational risk management according to design. Implemented the tools and reports including an analysis of the various reports and the structured setting of improvement measures.
|
Period
|
2003 – 2004
|
Company
|
Achmea
|
Branch
|
Health Insurance
|
Function
|
Project manager and trainer process control
|
Setting the scene
|
For the integration of all Achmea Health Care Unit activities in Meppel, Zaandam, Noordwijk en Rotterdam, the elimination of private health insurance, the centralization all financial activities and the establishment of process control several projects has to be defined to synchronize and centralize all processes within the four locations .
|
Proceedings
|
As Project manager of the four locations and teamleader of to processcontrol teams responsibility of 15 project team members and 10 team controllers. Responsible for the redevelopment of the Achmea Care financial services. The analysis of current operational processes by means of Activity Based Costing ". Measuring the cost per product and the freedom of collective customers and reduce operational and other risks.
|
Result
|
The project team fully migrated and integrated financial services with care: cost, people and process control, Fast Closure, project control and implementation of a cost change control team to a process control team. Improve business performance and the development of an executive dashboard. Improve the management reporting structure for Officers focused on control of cash and process.
|
Period
|
2000 – 2004
|
Company
|
Shell Services International and Chemicals
|
Branch
|
Industry
|
Function
|
Project manager and trainer Contract Compliance Europe and South-East Asia
|
Setting the scene
|
The renewed financial and operational handling of the work done by suppliers and contract according to the operational and financial complexity of purchase contracts lead to the introduction of a contract compliance audit team globally.
|
Proceedings
|
To achieve the contract compliance goals an external project team is founded to develop, implement and execute a global (Europe and South-East Asia) Contract Compliance audit program, within the Shell organization. Together with the global Chemical organization and its strategic key-suppliers (25 – 30 persons) as project manager I have define the plan to assure a project assignment, design and conditions of the global contract requirements to conduct the review of the financial contract enforcement, the implementation of process improvement and to achieve an optimal contract and a good customer - supplier relationships are central. The detecting fraud belongs also to the tasks of the audit teams.
|
Result
|
My project team achieved within the Moerdijk, Marseille an Machenster locations following goals:
-
Cost reduction on account of:
-
Simplification of unnecessarily complicated processes;
-
Prevention of duplications in activities and staffing;
-
Standardisation of processes among divisions to enable implementation of a ‘corporate strategy’;
-
Promotion of ‘contract compliance’ by way of management team guidelines and statutory regulations (such as European tendering rules) resulting in successful contract management;
-
Prevention of “uncontrolled” purchases from “unrecognised” suppliers;
-
Realisation of a more efficient procurement process;
-
Realisation of management control of daily procurement activities;
-
Proper, timely and complete liabilities' records;
-
Improved alignment of centralised and decentralised procurement activities.
-
Optimisation of the relationship of customer and supplier.
-
Within one year after launching of the program the claim collection of uncontrolled purchases of the Vendor covers the costs of the European audit team.
|
Period
|
1999
|
Company
|
Telfort/O2
|
Branch
|
Telecom
|
Function
|
Project manager P& C and trainer
|
Setting the scene
|
A new mobile organization (Telfort) has been designed for British Telecom by McKinsey. The new Planning and Control (P&C) division should function for both the fixed and mobile organization and be fully established.
|
Proceedings
|
As project leader a project is defined with 17 controllers of all units. Main goal is supporting and advising the management, to establish and implement procedures and processes within the corporate P & C Division. As Control leader direct lead to 8 employees in the reconstruction of the department P & C. Develop and implement management reporting, budgeting and the entire Planning & Control division. Following the development, implementation and execution of inter-company training " Financials – 4 – Non-financials “ for the Innovation team.
|
Result
|
The project team achieved according to the project plan a fully furnished Planning and Control division. Fast closure and one integrated reporting system and integrated Oracle software has achieved as one of the key requirements.
|
Period
|
1995 – 1999
|
Company
|
PTT Telecom, Heerlen en Maastricht
|
Branch
|
Telecom
|
Function
|
Manager Finance and trainer consultant a.i.
|
Setting the scene
|
The Dutch Telecom acquired the telephone and ICT company DSM including: Fixed Network, Mobile (ATF) and the DSM global SAP services. Dutch Telecom is in that time also on the eve of the Decibel project (10 digit phone numbers).
|
Proceedings
|
As Financial manager and controller of the P & C Division responsible for 16 employees to ensure the development, training, implementation and ensuring the financial and AO improvement projects.
As project manager responsible for the unbundling, migration and resettlement of the DSM activities to the Dutch Telecom organization. The coordination and implementation of the SAP R / 2 financial packages.
|
Result
|
Full implementation of the Dutch telecom financial systems and realization according to plan.
|
Period
|
1988 – 1994
|
Company
|
Expanet Construction Services Plc, London
|
Branch
|
Industry
|
Function
|
Financial, Systems & Quality Manager and trainer TQM
|
Setting the scene
|
Expamet Plc. in London is a fast growing international construction company. Growth takes place by natural increase sales and acquisitions, particularly in Europe and United States.
|
Proceedings
|
As financial manager responsible for all financial and controlling activities of the six international subsidiaries in Central Europe and the acquisition of four companies. Specific focus areas are: blueprint for the acquired companies, the consolidation, planning and control, automation, ISO 9000 certification and Quality Assurance.
|
Result
|
Realization of turn-around management of a production subsidiary with 8% efficiency improvement. Successful acquisition and takeover of four production and installation company within Central Europe. Improve ROI. Introduction of the administrative organization tailored to the group guidelines. The first ISO 9000 certified building company of the Netherlands. Reporting according to US GAAP guidelines and the connection with the consolidation of the parent group for ten companies.
|
Period
|
1980 – 1986
|
Company
|
Nationale Woningraad / Nationaal Computer Centrum Woningbouw, Almere
|
Branch
|
Real Estate
|
Function
|
Controller / Finance Team leader
|
Setting the scene
|
Employed as controller, organisation and automation expert and head of an established department, with the national housing council and NCCW (new computer house) respectively.
|
Proceedings
|
Structured and automated many major housing associations in the financial area within Central Holland, including the supervision of decentralisation of the centralised association of individual Amsterdam housing associations.
|
Result
|
The development, set-up and daily management of a department within the “Nationale Woningraad” housing council employing 14 staff on behalf of providing consultation and advice to housing associations. Main fields of interest: implementing integrated financial systems and instructing and learning how to use these.
|
Trainer Experience 2011 – 1990:
Period
|
2010 – 2011 NXP Semiconductors
|
|
Period
|
2010 – 2012 KRAMP International Group
|
Recent months is a "Scenario Planning" course designed for the KRAMP Academy. KRAMP Int. Group is a agricultural machinery maintenance group in Europe and Asian. This training is 2 to 3 times a year for young potentials, business unit managers and the board of directors.
|
Period
|
2000 – 2011 Training during Assignments
|
During my assignments 1998 – 2010 I have customized for Telfort/O2 Telecom company the course “financials for non-financials (F4nF)" for account managers and HR managers to the investment issues as developed in accordance with the company procedures and processes. For the contract compliance auditors at Shell a course is developed for several job profiles. As a Program Director (AI) at Erasmus University (2006-2007) a Master. “Information Security & Compliance (ISC)” is developed on accreditation level, including marketing and ISC brochure.
|
Period
|
1999– 2008 Finace/HES A’dam
|
During my period as Senior Consultant at Finace from 1999 - 2010 I have in collaboration with the HR department developed a Finace Academy for junior and senior controllers and consultants of Finace. For the trainers (senior controllers and consultants) I developed a “Train the Trainer course” tailor made. The Financial Operator training (e.g. "Order to Cash", "Purchase to Buy" and "project management 360°") and Financial Expert training (SOX, IFRS, Basel 2, USGAAP and Information Security Program) are integrated in the Master of Controlling with the HES and In Holland. 450 consultants/Controllers.
|
Period
|
1997 – 1998 Rabo Academie
|
During the period 1997 - 1999, I developed a business process management training in collaboration with the HEAO Arnhem and Nyenrode MBA according to the requirements of the RABO Academy. During this period I was trainer and consultant for the 150 branch managers / directors of RABO bank. For this training I used my book "Quality Enterprise" as the basis.
|
Period
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1995 - 1996 DSM/KPN
|
In the period 1995 - 1996 in the transition of the communications department from DSM Heerlen to KPN I have developed a framework course "Finance for non-financials (F4nF) for the KPN various units (sales, IT, Operations and HR) and customized them for each unit according to their requirements. During that period I trained approximately 100 business unit managers and staff.
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Period
|
1990 - 1993 Expamet Plc.
|
My extensive experience in developing and providing training started in 1990 - 1993 by Expamet International during that period I have trained 450 supervisor / manager and staff in central Europe in the field of Total Quality Management/Finance and "finance for non-financials. During this period I followed the MBA College, Oxford, based on 30% theory and 70% practical, with implementation in the European business units.
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Curriculum Wim Oonk – Confidential Pagina van
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